When I put in a USB, the brightness of the color sun screen / goes completely dark

When I put in a usb key, the brightness of the screen color Dim/dark goes... it remains like that even when the usb key is removed and styed this can the since.how ever I me the brightness up like its rises to max display.thanks

Hello desflo,

Thanks for the return of the response.  First of all I suggest to go to the manufacturer's Web site and confirm that you are on the latest drivers, firmware and BIOS, updates.   Does your computer have a diagnostic test included on your laptop provided by the manufacturer?

As you also experience this problem without using USB devices, I would suggest running the test of diagnosis or by contacting the manufacturer directly.

Please let us know status.

Tags: Windows

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