When I try to create an account e-print, it says my email address is already registered, but it's not!

The system returns a response that my email is already registered, and then if I try to get a password reset, he replies 'to use the e-mail address associated with your account'... so I'm locked out

Thank you, your answer made me think back and I tried an old password to access my account and it worked!

Tags: HP Printers

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