When I try to download anything, I get the error message that it contained a virus and was deleted.

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• On all downloads, I get the message "this file contained a virus and was deleted.

  As it is now I can't sava as a document, update an existing program or download a new program. What should I do?

  Hello RicharCarty,

  Thanks for the return of the response.  What antivirus software do you currently use?  Below is a link to a similar question that you described, please let us know status.

  Microsoft Answers:

  Cannot download files .exe on Windows 7, Internet Explorer says Contains virus and has been deleted

  http://answers.Microsoft.com/en-us/IE/Forum/IE9-windows_vista/cannot-download-exe-files-on-Windows-7-Internet/a656e7fb-2f81-E011-9b4b-68b599b31bf5

• Whenever I try to download I get the same message "contained a virus and was deleted.

  Original title: help

  Everything I try to download I get the same message,... contained a virus and was deleted: it's downloads on this site

  So, what antivirus do you use?

  And your PC malware free?

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  http://www.Malwarebytes.org/products/malwarebytes_free/

• When you try to install anything I get an error: 'could access the Windows Installer service '.

  Original title:

  Windows Installer.

  When I try to install anything I get the following message: "service Windows Installer could not be accessed.   Windows can run in safe mode or Windows install not installed correctly.  I'm not running in safe mode.  This problem started in the last day or two and there have not been any changes to my computer.  I'm under Winsows XP Professional, 32-bit, service pack 3.  Could you help me solve this problem?  Thank you.

  Hello
   
  You can try the steps from the following link and check if it works:
  ""The Windows Installer Service could not be accessed "error message when you install a program in Windows XP "
  http://support.Microsoft.com/kb/315353
  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows
   
  Let us know if it helps!

• When you try to download iTunes I get the following error ' there is a problem with this windows package install a program required for this install complete could not be run.

  Problem Windows install

  When you try to download iTunes I get the following error ' there is a problem with this windows package install a program required for this install complete could not be run.

  I looked at several forums and tried cleaning patches, etc they suggest.  I also tried to download Windows Installer 4.5 but keep says "the update does not apply to my system" (I tried all.)

  I am running Windows Vista and have downloaded the service pack 2 (one remedy suggestions!)  Someone out there has a solution?

  Hello, Atwitsend...,

  Try to repair.
  Go into Add Remove Programs, then select Apple Software Update > change > repair.

  If this does not work, try to uninstall. .

  Remove and reinstall ITunes, Quicktime, and other software components
  http://support.Apple.com/kb/HT1923

  Download the iTunes Installer and save it on your desktop.

  http://www.Apple.com/iTunes/download/

  Try to install iTunes using the installer that you saved.

• I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop I get an error message telling me to download and install App Office creative cloud so I didn't and it launches the application craps out and gives the sa

  I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.

  Hi Paul,.

  Migration wizard does not work in the case of Adobe applications.

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena