Similar Questions

• Business post - when I try to open Acrobat PRO, it asks me to sign in French - I connect then it says that I don't have a subscription.

  Business - account I have license for Acrobat PRO 10 and I have only 1 adobe ID. When I try to open Acrobat PRO, it asks me to sign in French - I connect, then he says that I don't have a subscription. I don't want a creative cloud account - I just Acrobat PRO on all 10 PC users of without access of cloud. How am I supposed to move logging?

  Summary: I bought 10 number of licenses for Acrobat PRO X. It seems to have installed Acrobat DC on each of the 10 PC. When I connect with my name of user and password Volume license when opening DC he says I do not have a subsriptioion. All of the 10 facilities were made redundant during the installation. I can't get past the login of creative cloud. I don't want the users to use the creative cloud. How can I let my users open Acrobat?

  Hi Patrick,

  There seems to be that some are in conflict with the authorization of volume license and a bench only. I ask you to connect with the Adobe support team.

  They would have a look at the details of your account and help you with this problem.

  Check the following link to contact them.

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Please click the blue button "Still need help" to connect with one of the Adobe executives.

  They would surely help you with this.

  Concerning

  Sukrit diallo

• I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  I just updated my payment by credit card and reactivated my annual subscription and I received a message saying that I was not abe to see my Bill.  Can you please explain why?

  Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• When I go to rip a cd I get message saying that windows is not able to accomplish this task.

  When I go to rip a message from windows cd is that it is not able to accomplish this task. also when I go to change where I whant recorded music it is empty and I'm not able to open to choose where to save it. Windows Media will play music, but that's all

  Hello from the McCanns,

  Thank you for the question!

  I'm sorry to know that have problems you with the ripping. As I understand it impossible to rip a disc and get a message that unable to accomplish this task.

  I need to ask you some questions to help you best.

  Method 1:- You may be able to complete the rip by turning on error correction.

  In Windows Media Player -> click Tools-> Options -> peripheral, click the CD burner, choose > Advanced and set the error correction on it.

  Method 2:- There are two ways to change the rip while settings in the Player library. You can insert a CD into your CD-ROM drive and clickRip settings, or you can click on the Rip music tab in theOptions dialog box. The music tab Rip in the Options dialog box offers additional options that are not available in the Rip settings menu.

  To extract music from a CD, follow these steps:

  a: For best results, make sure that you are connected to the Internet before you begin.

  When your computer is connected to the Internet, the Player attempts to retrieve information from press about the tracks being ripped from an online database. The player then adds the information to the files during extraction.

  Note that you can rip a CD when your computer is not connected to the Internet. However, the player will not be able to identify the name of the CD, the artist who created it, or the names of the songs until you go online.

  b: insert an audio CD into the CD drive.

  c: (Optional) If you want to select another format (for example, MP3 instead of WMA) or bit rate (for example, 192 Kbps instead of 128 Kbps) for files created during extraction, in the Player library, click the Rip settings menu and then click on Format or the quality of the Audio.

  d: (Optional) If you do not want to extract from each song, in the Player library, clear the check boxes next to the songs you don't want to extract.

  e: Click the current playback orRip CD CD Rip button in the library of the player to begin extraction.

  For more information, visit the following link: -.

  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-ripping-music

  Meet us if you encounter problems during extraction or any other problem of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

  Good day!

  Hope this information helps.

• When I try to open firefox, and other things appear the next tex said thatt was not able to load XPCOM

  Since yesterday, I could not access internet firefox, pops up a window with the message unable to load XPCOM

  Loïc Macarena SilviaFigueroa,

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  Download a new copy of Firefox and save the file to the desktop.

  • 22.0 Firefox: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you lose personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

• Thunderbird was not able to load XPCOM? Why? What to do next?

  Hi all
  able to ope thunderbird. Thunderbird 'could not load XPCOM. has been posted.
  Why?
  and what do I do next to fix it?
  Thank you.

  Have you tried to reinstall getthunderbird.com

• When I try to open CompuServe, which I used for several years on Firefox, a screen appears saying: this isn't a trusted site and it wont let me.

  When I try to open CompuServe, which I used for several years on Firefox, a screen appears saying: this isn't a trusted site and it wont let me.
  Here's what's on the screen that appears when I try to open CompuServe and AOL CompuServe of owner:
  ___________________________________________________________
  This connection is Untrusted
  You asked Firefox to connect safely to my.screenname.aol.com, but we cannot confirm that your connection is secure.
  Normally, when you try to connect safely, sites will present a reliable identification to prove that you're in the right place. However, the identity of this site cannot be verified.
  _____________________________________________________________

  There was a security of Firefox auto update on Friday, August 7, 2015 after which this problem started to occur. On my other computer, I use very often and on which I also use Firefox, I can easily open CompuServe.

  You allowed the information to be included in the details of your system more when you posted. Look to the right of your original post, where it is said more details of the system.

• My new Photoshop elements 12 has a RAW plugin file, but when I try to OPEN a photo, there is only generic icons instead of pictures - I can't say one photograph of another! How can I remedy I can't tell what picture I want to open?

  My new Photoshop elements 12 has a RAW plugin file, but when I try to OPEN a photo, there is only generic icons instead of pictures - I can't say one photograph of another! How can I remedy I can't tell what picture I want to open? Thank you!

  PSE 12 is expected to open these files.

  If get you just one, it opens in the dialog box camera raw in the 12 PES Editor?

  If you use file > open in the editor of PES 12 and click on one of the files you see a preview at the bottom of the open dialog box image?

  You can also install the microsoft camera codec pack, so you can see the thumbnails in windows Explorer

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=26829

  You have to always show icons, never thumbnails uncheckedin your windows Explorer Folder Options ?

• Why do I get a message saying that I am not connected to the Internet when you try to install IOS 9.3?

  WWhy I get a message saying that I am not connected to the Internet when you try to install IOS 9.3?

  It is a known issue and Apple is working on a fix for 9.3. This article summarizes some of the problems with the current version.

  http://osxdaily.com/2016/03/25/Troubleshooting-iOS-9-3-update-problems/

• When I try to connect directly in multiplayer FSX without gamespy, every time I get an error message saying: unable to create the connection to the host.

  When I try to connect directly in multiplayer FSX without gamespy, every time I get an error message saying: unable to create the connection to the host.

  I need help
  Kind regards

  Thank you very much!

  To host successfully a FSX session what follows is the key enabling

  my client (s) to join my host FSX session!

  "Players Maximum (for a shared together plane 2) leave the locations reserved for friends to 0 set."

  6122 6112 UDP port translation FSX multiplayer traffic of my remote 2 wire gateway to my router Linksys Wireless N DMZ to access game FSX host...

  Only a single router in my configuration of the DMZ, the external network to the router,

  in this case, the 2 wires, had defined port forwarding.

  Am now enjoying Gamespy (R.I.P.) FSX free hosting for my MP FSX sessions via direct connection.

  5 high to the author!

• When I try to connect to the net on my laptop LG I often get the message saying that windows could not connect.

  Windows does not remember the setting.

  When I try to connect to the net on my laptop LG I often get the message saying that windows could not connect and I have to go into the advanced settings and check the box that says allow windows to configure the network. My problem is that windows doesn't remember this setting and that I need to check the box almost everytime I try to connect. He made it with my desktop so I was wondering if anyone has a solution for this.

  Using a wireless router? What is the brand and model of your router? I don't think it's a matter of windows.

  Troubleshooting in windows wireless network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows

  Hope this helpful. Post back if your problem is not resolved in the link above.

• When I try to move a file of premises for the sign from cloud to cloud still negative?

  When I try to move a file of premises for the sign from cloud to cloud still negative?

  Hello

  Please see useful fair questions: where can I find links to management and creative Cloud files synchronization?

  Hope that helps!

  Kind regards

  Sheena

• I have photoshop cc 2015. For the last 2 days it does not open when I double click the icon. What should I do?

  I have photoshop cc 2015. For the last 2 days it does not open when I double-click the icon. What can I do to fix this?

  OK completely reboot Windows 7. When he started to look in the Task Manager under process for photoshop.exe it shouldn't be there. If it is highlighted and press the button end process. Now right-click the Photoshop icon and select run as administrator. Photoshop starts, you should see photoshop.exe in the list of running processes. When you close Photoshop it should disappear from the list.

• Why do I get messages saying that I have not destroyed tabs; I ususally click on the red dot. why I get this error message?

  In the past I could navigate from one site to another without closing a tab. The messages now appear that say I have does not close a tab and need to close or to restore. I tried closing of tabs as I've used them but my tab bar shows no tabs open when I close Firefox. When I restart Firefox I get messages saying that I did not close the tabs! It's very annoying. How do I put it back for when I click the red dot, it is closed. and when I restarted Firefox it just goes to my home page? I use a Mac 10.6.8

  No, there is no problem now with this parameter when the bug is fixed.
  the problem is basically firefox 20 wrong classifies this way to close the browser as an accident & will launch the restore function of session at the next launch of the browser. the key to everything: config above completely shuts down service sessionrestore for accidents.

  Once the bug should be fixed in firefox 21, I would recommend resetting browser.sessionstore.resume_from_crash back to its default value "true" If, so that you get the benefit of a restored session, where firefox crashes really some time.

• Get this error on the dashboard for the last 2 days: Please try again later we are working to improve your experience of the Enterprise Dashboard.

  When you try to run the company, I received this error for the last two days.  I have tried using another browser and ended in the same results.

  Please try again later

  We are working to improve your experience of the Enterprise Dashboard.

  Hello

  Your proof of cloud creative's 'VIP' instead of the company, so you would not normally manage your CC on the Enterprise Dashboard, but you had some Digital Marketing rights so that's why you have a dashboard.

  I am informed that currently some adjustments are made to your dashboard for Digital Marketing and that it should end soon.

  In the meantime your creative team of cloud management should be available through creative.adobe.com