When I try to print an e-mail message, it print on script. How can I get back to print plain text

I try to print an e-mail but it is printed in the script, how can I go back to print plain text. I need to print some important documents.

Help, please

Download the Smart Web Printing Software for your printer found here:

http://support.HP.com/us-en/document/c01812475

Tags: HP Printers

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