When I went to open Outlook Express a pop-up message reported a problem and said he had to close (which is). Since then, I was unable to open my mail.

When I went to open Outlook Express a pop-up message reported a problem and said he had to close (which is).  Since then, I was unable to open my mail.  What can I do?

original title: exit express does not open.  What can I do?

If Outlook Express does not open, Folders.dbx is corrupt.

In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

The path to the message will be very similar to this:

C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express

With OE closed, find the Folders.dbx file and delete it.  Another will be created automatically when you open OE.

Note these possible side effects:

When you re - start OE, it will build a new index of all *.dbx files it can read and create a new Folders.dbx. However, understand that you will lose the mail directory structure and message rules will probably have to be edited.

Tags: Windows

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