When you try to initialize creative cloud app get the message 'no subscription found. ' What should I do?

I'm the Manager of the team. We bought three licenses. I downloaded everything and when you try to open Adobe InDesign CC 2015 on my machine I received this message: I was connected when I received this message.

"No subscription found.
We could not find a subscription Adobe InDesign CC 2015 associated with this identification code Adobe you can buy a new subscription or if you do not have a subscription and are unable to access it, please contact Customer Support.

You can also choose to start this product at trial.

Have a different Adobe ID? »

I tried to disconnect, then reconnect and nothing has changed.

This document should be useful.

https://helpx.Adobe.com/creative-cloud/help/manage-teams-membership.html

Tags: Adobe

Similar Questions

Maybe you are looking for