When I try to download creative cloud, I get a message that the Installer failed to initialize

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• Whenever I try to download a file, I get a message that the internet explore has encountered a problem and need to close. Can someone explain why this is?

  Whenever I try to download a file, I get a message that the internet explore has encountered a problem and need to close. Can someone explain why this is?

  What Service Pack for XP are you running?  You use Internet Explorer 7 or 8?   If so, you can try this article to see if it solves your problem:

  "How to reset Internet Explorer settings"
    <>http://support.Microsoft.com/kb/923737 >

  HTH,
  JW

• When I try to download creative cloud... error message

  .. .it comes with a message that says "Installer could not copy a critical file. Please try to reinstall. (Error code: 43) "I tried waiting and resettlement, restarted my computer, etc, nothing works.

  Jubi13 error indicates that the Setup program is unable to write in a required file or directory.  You can find the file or the specific directory by reviewing the installation log files.  For more information on the location of the installation log files please see Troubleshooting Adobe Creative Cloud install problems with log files.  You are invited to post specific errors that you will discover in this discussion.

• I have an IMAC computer and I was unable to download adobe.  I get a message that the installer does not work when I double click to get setup.

  If someone has a suggestion as to how I go to Adobe and download the installer to work, I'd appreciate any help.  I tried several times and get the same message as the installer is damaged and does not.  Thank you someone please solve this problem, help me to get Adobe downloaded?

  Hi hughb66371977,

  Restart your iMac & then try to download or install Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution

  Kind regards
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• When I try to update creative cloud I get a message with error 204

  I am trying to download photoshop

  Help creating cloud / cloud creative applications download error

  http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

• I get 201 error when you try to download Creative Cloud Desktop. My internet is fine.

  I get 201 error when you try to download Creative Cloud Desktop. My internet is fine. I want to know if I can download manually versions 2015 CC for Photoshop and first. My old Photoshop and first CC 2014 will be updated?

  Error 201 & 205 & 206 & 207 or several U43 errors

  -https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

• I get a blank screen when you try to download creative cloud. Help!

  I get a white screen when I try to download creative cloud, or for that matter, when I try to download anything from Adobe!

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-s

• Why do I get an error message when I try to download creative cloud on my new mac laptop?

  Why do I get an error message when I try to download creative cloud on my new mac laptop?

  There are MANY messages of error... which is yours?

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  When you try to activate creative cloud, I get "this code has already been used. How can I proceed with the download and installation?

  Thanks for the Email, the problem is solved now. Please do not hesitate to contact in the future.

  Concerning

  Baudier

• When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  The password screen shake when you enter the password?
  If so, it asks your Mac password.

  Don't worry about file opm, Adobe recreates him when you try to connect.

• When I try to dwnload adobe pdf reader I get a message that says installation failed

  When I try to dwnload adobe pdf reader I get a message that says installation failed

  Hi 77err,

  Could you please tell me the OS version you have?

  If you have windows, you can run this tool to cleanup of the mentioned link: Download Adobe Reader and Acrobat tool - Adobe Labs

  Restart your computer and install drive by the mentioned link:Adobe - Adobe Acrobat Reader DC Distribution

  Let us know if this solves your problem.

  Concerning

  Sarojini

• When I try to download creative cloud he says something is missing or damaged and can send back me to the same link to download creative cloud. Help

  Whenever I try to download creative cloud it won't let me download it because it says that something is missing or damaged. He then sent me to a link that says download creative cloud. I click on the link for press download, I'm going through the whole process again in a loop. Help.

  Please uninstall with the cleaning tool:

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Reinstall from the link below:

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  I hope this helps.

  Concerning

  Megha Rawat

• I get error 87 when I try to download creative cloud, help?

  For some reason any creative cloud uninstalled in a way because it's not on my apps and when I try to download CC I get code error 87. He said that another installer was running and I don't suppose it was adblock that I disabled it for the site. I have not reached out to support chat again, but I decided to try to see if the forums could help out me.

  Hello

  Some windows updates are running on your machine in the background that block the installation. If please restart your machine and try again. This should solve the problem.

  Thank you

  Rohit

• I get the A12E5 error message when you try to download creative cloud.

  I had a virus but got most of it is resolved. Is in trouble with Acrobat 9 Pro and Illustrator. All the other CS5 works well. Thought it would be a good time to upgrade to creative cloud, but now I hget A12E5 error when you try to download. Can someone help me?

  See the following help document:

  A12E1 error installing creative products Cloud | CC-

  http://helpx.Adobe.com/creative-cloud/KB/a12e1-error-downloading-creative-cloud.html

• When I try to download Creative Cloud App it asks for my password?  But nothing works :(  Help!

  I just got a new iMac and I am trying to download Photoshop.  I paid my subscription and Creative Cloud App Setup shows on my desktop, but whenever I try to open it to upload everything that he asks me my password before it can make changes.  I tried every password I ever had and none of them work! He drives me crazy.  Help, please!

  It is without doubt the prompt from your computer and you are prompted for your computer, not an adobe, password.