When you type an email in Mail keeps windows cursor jump around, middle of words, end of page, etc. Didn't happen until the big update downloaded on October 15.

Windows Mail

Hi rnkappel,

Welcome to the Microsoft Answers site!

To better understand the question I would like to answer a few questions.

(a) is the problem only with Windows Mail or cursor problem in Microsoft Word or Notepad as well?

  Method 1:

Try to put the computer in a clean boot state to see if third-party applications are causing the problem.

To perform a clean boot on a computer that is running Windows Vista, follow these steps.

1. click on start, type msconfig in the search box and press ENTER.

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the Load Startup items check box.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after the computer starts, check if the problem is resolved.

If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.

http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

Method 2:

You can also try to use the on-line virus scanner to see for any viruses that may have infected your computer. Follow the link below to access the online Windows Live One Care scanner:

http://OneCare.live.com/site/en-AU/default.htm?mkt=en-AU

As you said that the problem started after the update you can also try a system restore to see if fixing the problem. Follow the steps below to do a system restore.

Method 3:

To restore the operating system to an earlier point in time, follow these steps:

1. click on start to reduce this includes this image, type System Restore in the Search box, and then click System Restore in the programs list. This collapse

Includes this image

If you are prompted for an administrator password or a confirmation, type your password or click continue.

2. in the System Restore dialog box, click choose a different restore point, and then click Next.

3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

4. click on Finish.

http://support.Microsoft.com/kb/936212/

 Method 4:

The problem may also be due to a corrupt user profile. You can also try to use a new Account.Follow of the user steps and the link below to create a new user account.
 
 http://windowshelp.Microsoft.com/Windows/en-us/help/68a1c4fd-B3F6-4cb9-93a1-8a6023836e531033.mspx#E1D

Hope this information was useful.
 
Concerning

Varun j: MICROSOFT SUPPORT

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http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

Tags: Windows

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