When you updated the acrobat software, now my license number is not accepted

I had to reintroduce the Adobe Acrobat on my computer, the product was 8.1 and I'm pretty happy with this version.  However, my license key is showing that it relates to version 8.  It does allow me to download v8, only 8.1.  How to get around this please?

Hi Tim,.

A valid serial number for version 8 should also work for version 8.1 - this is the same major version.  Did you happen to change your system recently - perhaps upgrade hardware or software?  If so, that might nix the activation of your license.

In any case, something might have wrong with your license.  As this is a user forum, you may not be able to find someone here with the power to fix the licensing issues.  In general, you will need to contact Adobe directly about this:

Contact the customer service

BTW, note that Acrobat 8 is from 2006 and did not receive an update of safety for many years.

Tags: Adobe Licensing

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