Whenever I click on my icon my internet network no longer works
As in the title I'm saying that when I click on my network icon on the start menu, I lose my connection internet, im is still connected to my wireless network but the internet dies and im forced to go and restart my modem and wireless router.
I have a 3-4 year old Acer aspire 5570 running Windows 7 Ultimate 32 bit (which I recently installed in the last 4 months) with hard drive 160 GB and 3 GB of RAM, Intel GMA 950 and wireless 802.11a/b/g WLAN connector
my router is a dlink WBR-1310
If you need other info let me know thanks!
Hi jj333 33,.
a. open the article: http://support.microsoft.com/kb/929135
b. Article, follow "step 1: perform a clean boot" the implementation of these measures will disable all programs not Microsoft currently running on the computer.
c. check to see if the problem persists.
d. If the problem does not persist in the boot, it means that some programs non-Microsoft is the source of the problem.
e. to find the program that is causing the problem, try "step 2: enable half the services" to "step 6: resolve the problem.
f. Once you find the culprit, check if there is any updates to update or fixes to the program. If you find, install them and check the difference or reinstall the latest program.
g. Article, follow "step 7: reset the computer to start as usual.
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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