Whenever I open an Excel file, I get a pop for Windows Installer

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  Signature of the problem:
  Problem event name: APPCRASH
  Application name: explorer.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e01da5
  Fault Module name: mc_dec_mp4v.dll
  Fault Module Version: 8.5.0.14265
  Timestamp of Module error: 4b81ceb4
  Exception code: c0000005
  Exception offset: 00012d2f
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 4105
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Fault Module name: mc_dec_mp4v.dll

  Product name: Mainconcepta® Mpeg - 4 Video Decoder engine
  Description: Mpeg-4 Video Decoder engine

  This codec is try to preview the files in the folder. You can try unstalling the codec or him reassociate the file type (change the default program):

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  2. under "Choose the programs that Windows uses by default", click "associate any type of file or Protocol with a program.

  3. under the parchment of column 'name' down and look for '.mp4 and .mp4v', select one at a time then click on the "Change Program" button at the top right of the box.

  4. in the "open with" box under "Recommended programs", choose another program or click on the Browse button below to select the program you want.

  5 Click to place a check mark in the box "always use the selected program to open this type of file".

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  Original title: pop-up Windows Installer

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  Hello

  1. is it that occur when you use internet Explorer?

  2. don't you make recent changes?

  I suggest you try to perform the clean boot and check if it helps:

  http://support.Microsoft.com/kb/310353

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• I get a pop up window saying windows is looking for a sonic Update Manager file

  original title: unsubscribe

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  E-mail address is removed from the privacy *.

  Hi Barbara a Woodin,.

  1. did you of recent changes on the computer?

  2. do you have sonic update manager installed on the computer?

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  Hello

  I suggest you to see link and check if it helps.

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  Hello

  Please refer to the suggestion provided by "Ronnie Vernon" on the following thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/i-want-to-open-a-bkf-file-in-Windows-7-that-was/8fdff751-623b-401F-A254-af3d1e99d7b0?msgId=1ce8b341-EEBD-4D5E-916c-a5a8c90d8c09

  In case of failure the backup to the top folder may be corrupted, do third party software to retrieve.

  Note:

  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  It will be useful.

• I can't open a file MPG on Movie Maker for Windows 8

  Hello

  I m experiencing some difficulties to open a file MPG on Movie Maker for Windows 8. The file shows as if she was "inserted" in the timeline, but I can´t play or edit. I have no problem in reading the file on Windows Media Player, it s just the Movie Maker who does not read correctly.

  Any ideas on how to solve this problem?

  Thank you

  Hello Jordan,.

  Thank you for your response.

  I appreciate your time and patience.

  I suggest you post your question on in the Windows movie maker forum.
  http://answers.Microsoft.com/en-us/windowslive/Forum/MovieMaker?tab=threads

  Thank you