Where is the product that I purchased?

I had a trial version of Photoshop CC. After its expiry, yesterday I bought a subscription for this product, and after that I received an email confirmation of my purchase, with the order number. However, when I check "Plans & Products" on my Adobe account, it says that I have no registered products. When I try to open the previously installed version of Photoshop from the trial, he also said the trial version has expired and offer me a purchase even if I have already done. Help, please.

Hello

I see that you purchased the plan Photoshop and lightroom. The subscription has not yet been activated,

In order to activate it references:-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

For the error of judgment: -.

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Tags: Adobe

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