Where's the info of forms?

Hi Sidney,

Sorry to bother you again, but I'm really puzzled as to where is the information that is collected from forms.  Please you coould you explain?

I used the model Tribuca to my first online store.

Caputers only the registration page first/last e-mail address name account and zip code, even if he asks for the phone numbers and address on the Customer tab in the admin panel.  I can't find any information collected at all.

The order is not seen to capture the details of the address and so it is not anyway to pre-load it address for subsequent orders.

Even the update details page isn't caputring the address details, please could you help?

The test for my website address is lazypatch.gorgeousconcepts.co.uk

Thank you very much

Lisa

Hi Lisa,

British Colombia Web Forms take a little practice depending on how you use them.  When a form is completed, the details are captured and stored in the CRM under this customer record - in your dashboard V3 go to the CRM and then either search for the client or click commands (make sure that the filters are suitable because they normally showing last week).

Hope that helps

Steve

Tags: Business Catalyst

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