White screen when open Skype. Don't have icons on the desktop

My toshiba had been delayed and I tried to open Skype and then, said, "no answer" and it went blank (as he usually does whenever these things happen), but then it got stuck. like, it is now my "wallpaper", and I don't see my icons unless I click on the button home (at the bottom of the screen). I can then see the icons, but then the sidebar is gone. and if I click on a tab and then out of it, the white screen will appear again. What should I do? I've definitely tested my computer? I tried to reboot several times... should I take out the battery?

Original title: help, im afraid that I might have messed up my computer!

Hello
1. have you made changes on the computer before this problem?
2. What is the error message or an exact error code?
I would suggest trying the following methods and check if it helps.
Method 1:
Start in Safe Mode, and then turn on the computer in a clean boot state and check if the problem persists.
How to solve the problem by running the clean boot in Windows Vista:
http://support.Microsoft.com/kb/929135                                                                                                                        
Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual
Method 2:
Try to uninstall and reinstall Skype and check if it helps.
Step 1:
Uninstall or change a program:
 
Step 2:
 
If the methods mentioned above did not help, then it would be best to contact the Skype support for assistance.
 
Hope the information is useful.

Tags: Windows

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