Why a file on the desktop suddenly would disappear; had over 30gigs of photos and information?

I wanted to come to a site to upload photos for printing. When I opened the link to download, could not find my file. Chrome closed and the file with documents, photographs of his grandchildren, all for the past 6 years, including 2 ongoing work. How a file on the desktop that I used just completely disappear from the computer?

I used the search, open computer and open each file displayed on the computer. Never heard of this before.
Any help? I can't lose more than 8 GB of photos of my wife and my grandchildren.

Hello RICKSHAFER,

Have you confirmed that there is no one of these files in the Recycle Bin?  Another option is to perform an Internet search for third party products see if he can recover files.  I do not show a lot of sites out there that offer file recovery.

Do you by chance you files saved on a disk or external hard drive?

Please let us know status.

Tags: Windows

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