Why a new tab coming upwards each time I click on firefox?
Suddenly 2 days ago, when he clicks on my Firefox icon, it brings to the top of my home page but then immediately appear a new tab with a lot of unwanted application on it, I have to close to my home page. How to keep doing this? I don't want to see all the apps.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
- Do NOT click on the reset button on the startup window Mode without failure.
- https://support.Mozilla.org/KB/safe+mode
- https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
You can check the target line in the shortcut to the Firefox desktop (right click: properties) to make sure that nothing is added after the path to the Firefox program.
Make a check of malware with several malware scanning of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.
Make sure that you update each program to get the latest version of their databases before scanning.
- Malwarebytes' Anti-Malware:
http://www.Malwarebytes.org/MBAM.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml - SuperAntispyware:
http://www.SUPERAntiSpyware.com/ - Microsoft security scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky free Security Scan:
http://www.Kaspersky.com/security-scan
Alternatively, you can write a check for an infection rootkit TDSSKiller.
- Utility anti-rootkit TDSSKiller:
http://support.Kaspersky.com/5350?El=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Tags: Firefox
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We have seen reports on an extension of community toolbar causing this problem of not being able to open a new tab.
Your list of details of the system indicates:- WiseConvert Community Toolbar
Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.
- Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
- Do NOT click on the reset button on the startup window Mode safe
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1. When do you have the problem started?
2. did you of recent changes on the system?
You can read the following article and try Method 2, 3 and 4A proposed to solve the problems of Windows install.
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Hello ctoles, you can try to reproduce this behavior when you start firefox in safe mode, once? If not, perhaps an addon intrudes here... (another user reported that the ask toolbar could cause this problem)
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The Ask toolbar is initially only in versions of Firefox 3.6.x. uninstall this extension.
There are a few places to check for the Ask toolbar:
- Check the control panel Windows for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
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Troubleshooting:
Try to run the browser safe: How to run in safe mode
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Doug Knox fix - http://www.dougknox.com/xp/scripts_desc/xp_folder_open.htm
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If that doesn't work in Firefox Safe mode then disable all extensions (Tools > Modules > Extensions) and then try to find out who is causing by allowing an extension at a time until the problem reappears.
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Make sure that you do not have many homepages set.
See the following for a few suggestions:
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- http://KB.mozillazine.org/Preferences_not_saved
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Click here and follow the instructions, or if you do not delete rather manually the adware, launches MalwareBytes for Mac.
MalwareBytes simplifies the process of removal of adware, but does not stop it or other malware from entering the computer. It should not be invoked to prevent future incidents; Instead, avoid downloading software from sources other than the Mac App Store or Developer Web sites.
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