Why Adobe is charging my credit card when I have no subscription?

Adobe in charge my credit card in January: http://i.imgur.com/cvJ6ohP.png

Account page Adobe showing no products/services: http://i.imgur.com/hJWDVVW.png http://i.imgur.com/RmjbOfI.png

My 'demo' of products such as Premiere Pro has expired. I was charged on my credit card for the last few months. Nothing shows up on my account page regarding the products purchased.

EDIT: Adobe has in fact been load my account since October 2014.

What is "usually" the problem, it's a subscription under a different email and Adobe ID... have you used a different email?

This is an open forum, Adobe support... you need personal Adobe support for help

Adobe contact information - http://helpx.adobe.com/contact.html

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Tags: Adobe

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