Why by selecting 'help' in Premiere Elements give me a message forbidden http403?

Similar Questions

• After you have uninstalled Photoshop and Premiere Elements of my (old) computer, about a year ago, I'm now impossible to accept the serial numbers printed on my new computer Win10 - please help (my first forum). The site noted maintenance?

  Due to a series of problems with my computer old (now), I uninstalled Adobe Photoshop and Premiere Elements, after carefully printed on the profile and serial numbers.  Now, after buying a Windows 10 HP desktop, I tried to install a very valuable software.  From the beginning of the installation, I entered the serial number - as - my print-out.  He refused and I was asked to enter again!   Checked and re-checked-exactly as I had entered it.  But the refusal of those same numbers have persisted.

  Logging into my account - after the link printed for the serial number of the product (https://www.adobe.com/go/acctmgmtserialnum) has failed to implement a destination in my browser - I see that there is mention of maintenance — although the denial of my serial number was not this as a problem, rather simply accepting the number.  Under my products, I drew the caveat that the information could not be provided.

  I learned that a forum - an area in which I never dared before - is my ONLY option.  Even though I remember receiving a lot of emails about CC - I was very happy with my existing Photoshop and still haven't use iCloud.

  As a 'beginner' complete in this way to get an answer, please help.

  Photoshop has been replaced and now to keep my software being installed as redundant?  Is it simply the maintenance being undertaken - and the rejection of serial number simply a warning "generic"?  -Thank you in advance - for any help you can afford me.

  I was not yet looking for Adobe Premiere Elements - waiting for the same print to attract the same rejection of the number.

  You MAY have just run into a case of an old program that will not properly install on a new operating system

  Windows 10 is not really compatible with your version 9

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -The icon of the program or EXE file RIGHT click and select a compatibility mode in the pop-up option

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• Why my video's audio is out of sync in Adobe Premiere Elements?

  When I put my video in Adobe Premiere Elements, audio of the video is about 1.5 seconds at the end I contacted 6 reps and have had no help from Adobe support.

  Granuke

  What version of Premiere Elements and on what operating system works - it?

  The audio not synchronized with the video after timeline becomes the content of the timeline?

  What are the properties of your source file? And, above all, where is the from file-camcorder, mobile phone, iPhone, or other. Is the device that records video using a variable instead of a constant rate? If so, be aware that Premiere Elements (many versions) do not work well with the sources files that are saved with a variable frequency. Range of problems of desynchronization of audio should not be able to import the file at all. In these cases, the solution was to take the file in the free program of brake hand to get a version of H.264.mp4 with a constant, rather than the variable, the cadence. And then import this version in the Premiere Elements project.

  https://handbrake.fr/

  Please review, study and give more details. Then we can decide on what was then based on details in your response.

  Thank you.

  RTA

• Need help, help Premiere Elements

  Hi,

  I'm new here and I work first items 11 (on Windows 7).  Assemble a movie in PE11 with 1000 + slides and about 150 video clips that vary in length from 10 seconds to 60 seconds, which will be interspersed in the slideshow movie.  There are also audio music and talk about storytelling.  I spent nearly 300 hours of work on each slidef 'the change' (I really kept track hours, but worked on it for three months, evenings and weekends), perfecting each clip by strengthening with multiple zoom and pan effects for spin, varying durations, etc. and sometimes with multiple layers of slides and videos occur simultaneously.  Really a pretty unimpressive production for a neophyte, who bit off a bit more than I can chew... but here's the real problem...

  I'm brand new to the 21st century and the world digital and all type of video editing, so I'm having a great time to learn that I do, creating a show that makes me sound much more talented that I have mod... and I like that.   But, because I am new to all this and not that terribly computer literate (I am 54 years old and never really use more e-mail and internet, Word and Excel, etc.), don't laugh, but I had really no idea (because I don't even think about) when I slipped a photo or video of my Windows Explorer in first elements 11 "project assets". to be used in the show, he has just created a shortcut (and only a shortcut) to the source where I just moved the file and was not a complete copy of the file (photo or video clip).

  You probably see where this is heading... So clean up towards the top of my image of windows Explorer and the files and video files, I remove nothing Fortunately, but I changed the file name on hundreds of photos, for example, changing the name of '94820204845768992.jpeg' to 'Nancy to Luau on Maui', so it would be easier for me to find, or group and sort etc.  In addition, in an effort to organize my "digital garbage drawer" I started dragging photos and videos all around in the new folders that I created, to keep the "Hawaii" image files in a separate folder of pictures of 'Holiday in Europe 2014', etc.  Busied himself not to give my project Premiere Elements any thought at all that I myself cleaning and organizing my 20 000 photos.

  So, long story long,... .so sorry... Feel so well on me and how I'm really organized numerically speaking, the next morning I opened my PE11 video project, I intend to put the final touches on this week, by the insertion of music as well as adding some more bland or other fun effects.  Much to my horror, my entire "show" had disappeared.  The project was always there apparently with all the different slides and videos and their effects still in place, but all the files (slides and video) in the show was the same red blade that says media offline, in several languages.

  It is a project of 40 or 50 people waiting for me to send them the link to see it, because each of them has contributed video clips for me, to be included as part of the great and last consolidated project and in its entirety is envisaged as a surprise for someone special.  So I can't just throw in the towel, let go and throw my computer out the window in a fit of rage.  If it was just for me and my shows, I can wait another year before picking up and trying to recreate.  But I can't do it because there are a lot of people rely on it.  And I really don't want to set up a project of native type (no offense to kindergarten - I know they're smart enough and savvy computer.)  They had my son and his class bringing together Powerpoint presentations, etc., and it was 20 years ago), but don't want to just slap the videos back to back and boring slide show without effects and editing, and hundreds of hours of customization and improvements I had created within this project.

  One of the technicians you or experienced video editors will know what can I do to save my project maybe.  A glimmer of hope... it looks like it may be good news but I have no idea how to proceed, but I found in the Adobe Premiere elements Auto Save / file name Adobe Premiere elements Preview Files/project, all files and clips of my project, before my change in the source of all names and locations.  They say all pronounced-and then many letters and numbers as in this example made fff53fac-3948-4722-aac6-1c2e198b5766.mpeg so all photos and videos have names like that and end with .mpeg.  Then, next to each photo or video is a blank white sheet with upper right corner folded down (clips) and which is named the same as the photo or the video next to which he is a member, except instead of mpeg, all end with a. xmp

  If there's someone left read this after my long question, do you know how I can link the Red files appearing now in my project and who have even the formatting and installation instructions, but they are eager to find a link in the source document, which does not exist as they know, but which exists somewhere in my computer somehow.  Unfortunately, the red screen does not show it as the image used to look like to help me find them.  But they made, I found in Autosave photo showing and seem to even have the editing and changes in them, because I can see images in layers with three or four slides on a clip that I had done.

  Please read to the end, and I would be grateful if provide you assistance, advice, etc that could save or recover my project requires a lot of work.  However, keep the category level 5th of the explanation, because it is obvious that my computer skills lack, to have landed in this mess, as a first step.  I'm afraid to touch anything now until I know if my project is recoverable, so I erase accidentally something which could cure him.

  Thank you, Tim

  Tim

  The original files still exist? Better to direct the messages to them and not copies of the rendered files.

  These messages want specially named files in folders named specifically.

  If you make timeline, if you have a video, or for HD projects, those rendered files are all MPEG2.mpg of video with a companion of xmp file information.

  Consider. I'll read your thread for future developments come in the morning in the morning.

  Thanks for the follow-up.

  RTA

• Having several problems with Adobe Premiere elements 13.  Now my worst is that when I add text to a clip, it comes out "Auto color" so that the text is in place.  Help?

  I'm having some trouble with 13 elements.  One is that, in mode 'play', the sound stops just happening.  I have to click 'pause' and then 'go' again and the sound returns.  It stops also play on its own, I have to hit 'play' on several occasions.  Just got the software, used intensively for a week or two and it just started happening.dor

  Today, when I add text to a clip, it deletes now on "Auto color" so that the text is visible in the clip, then automatic color when the text is missing.  Any suggestiosn?

  nikovichb

  If we look at the same thing, you called the attention a strange first elements 13 titration AutoColor/module interaction. This can be reproduced to the Expert or

  fast working space. I will be this demo within work fast since it's where you worked.

  1. import a still in fast work/film space.

  2. with the still selected, go in Panel of Palette/Color tab/settings setting expanded and just click the close the route of the tab Auto color tab adjust.

  3. go into Menu/New text/default text to open the module of titration of the project. When you do this, you see the following and not the still on which the text title must go.

  

  And when you close the titration module, you will see the title of text "Add text" in nature.

  

  The only solution I can think of right now is to create the title of text and then apply the Auto color to the still.

  It is interesting that this happens only with the color of the car in the color Panel. If you do not click

  Color Panel and to use more options for color adjustments, this behavior does not occur.

  Deleting the Adobe Premiere elements Prefs file does not correct this situation.

  Regarding

  I'm having some trouble with 13 elements.  One is that, in mode 'play', the sound stops just happening.  I have to click 'pause' and then 'go' again and the sound returns.  It stops also play on its own, I have to hit 'play' on several occasions.  Just got the software, used intensively for a week or two and it just started happening.dor

  I think that here we have to explore the parameters of the project (presets), rendered the source and chronology of media properties and non-rendusent contained prior to export.

  Please read the foregoing

  a. check if the Auto title text color glitch I've seen what you describe in your situation

  b. give the details of your project so that we can explore cause and effect for irregularities in reading content of chronology, as seen in the edit box monitor.

  Thank you.

  RTA

• Free disc of Premiere Elements with a camera. The serial No. work provided with the first part, but not with the elements of the part. Why is this?

  Hi, I'm new to this bear so please with me. I have a free disc of Premiere Elements with a new canon camera and install it on my pc windows 8.1. After installation I have a shortcut for first elements and a shortcut for the elements, I guess that first for the video and photo elements. The drive came with a serial No. who worked with first, but when I opened elements, he asked for a serial No. but when I tried the same series only.  It says this serial No. is not valid for Adobe photoshop elements. I'm something wrong, I am missing a serial number, do I have to pay to use the side elements (photo editor), and if so I don't understand why he loaded the two programs on a disk I thought it was a big split in video and photo program.

  Help, please.

  First elements and Photoshop are separated with different serial numbers. Usually adobe up in the trial for the other disk. Are you sure you have PES as BEFORE? A PSE serial number starts with 1057.

• Free disc of Premiere Elements with the new camera. Installed on the pc and have shortcuts for items and items first. The serial No. work with Premiere Elements, but not Photoshop Elements. Why is this?

  Hi, I'm new to this bear so please with me. I have a free disc of Premiere Elements with a new canon camera and install it on my pc windows 8.1. After installation I have a shortcut for first elements and a shortcut for the elements, I guess that first for the video and photo elements. The drive came with a serial No. who worked with first, but when I opened elements, he asked for a serial No. but when I tried the same series only.  It says this serial No. is not valid for Adobe photoshop elements. I'm something wrong, I am missing a serial number, do I have to pay to use the side elements (photo editor), and if so I don't understand why he loaded the two programs on a disk I thought it was a big split in video and photo program.

  Help, please.

  Photoshop elements and first elements are two different programs (as you know).  they have different serial numbers used to activate them.

  If you were supposed to get both with your camera, you should have two serial numbers: quickly find your serial number

  However, is it possible that you had only to get a serial number of elements first and photoshop elements was provided as a trial (to see if you want to buy a serial number)?

• Premiere Elements to pause when the program is not selected

  I must be missing a setting here somewhere, but when I play my video in fast mode, choose another window (Firefox for example) Premiere Elements is paused the video. Is it possible to have the Premiere Elements to continue to play the video, even when it is not the selected program?

  Unfortunately, it is a limitation of the program. He needs to interface with the 100% video driver, and when the focus is moved to another program, although few work closely with the video driver, like the pre, it gives up control of the video driver and take a break.

  I had a few cases, quite similar to yours. In my case, I just did a first export/share, (either Audio only, or multiplexed AV file), and then used a simple player, having read this file, while I did my other work. It's the only solution I can think.

  Good luck

  Hunt

• Why I can't download 'Content added to Adobe Premiere Elements 10'?

  I bought the double package Adobe Photoshop elements 10 and Adobe first Elements 10 - then in the launch of the first Elements, I get a message to download content for Adobe Premiere Elements"

  I tried to do it for a couple of hours now, and I have no idea why I can't get a link... I keep getting referred to pages with no connection at all...

  Can anyone help?

  In fact, I DOWNLOADED this program "grouped" (as opposed to the retail sale)... and of course, I don't have a CD

  But I understand it: "Buyer-user" must connect to Adobe and go to https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayDownloads he UREKA I found this... and it installed fine.

  Hower, I think that the lay-out of the help on this issue could be improved.

  But thank you again for taking the time to answer and warm regards,

  Bill

• How to download Premiere Elements and CS6 to new computer? [was: help!]

  Hello! I am trying to download my products on a new computer. My products appear in my profile, but I'm not sure how re - download. I need to get the Premiere Elements and CS6Hi! I am trying to download my products on a new computer. My products appear in my profile, but I'm not sure how re - download. I need to get the Premiere Elements and CS6

  Hi ivanah92937378,

  CS6 Apps can be downloaded here:

  " Applications download Adobe Creative Suite 6

  And Premiere Elements from here:

  " Download Adobe Premiere Elements 14, 10, 11, 12, 13

  Hope that helps

  Kind regards
  Maurice

  
  

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' (as appropriate) to help future customers with the same problem. Thank you!

• Why Adobe Premiere elements 11 not load not my video?

  First, the system I'm working on a 10 and set windows to update some time ago. I have not had any problems until today 27/12/15.

  So basically, the problem is the following

  1. open the first elements 11

  2. Select new project

  3 Add media items

  4. click on video avi [note recorded with fraps, which I've never had problems with before]

  5. video appears in the files

  6. the little blue bar at the bottom left of the screen is not displayed with the percentage of loading it

  7. drag the video to the editing area

  8. go to save [tried several ways to save]

  9 is it trying to save it without time til done appear or anything like that.

  Usually, and I mean from last Sunday. He would charge the media, a little blue bar would leap upward, at the bottom left of the screen and it would be to load the file. I would then remove the video stream to the economy option and click Save medium-quality mp3 and then it would take up to 3 minutes to save a file of 30 minutes. I did exactly the same thing for 2 years now and it worked til last Sunday which was the 20/12/15. I tried to run with the settings recommended, tried as admin, tried to restart the computer, try recording on computer, have still attempt to reinstall but I refuse to do so until I know for one did that 10 windows do not update some messed up updated and caused my computer to have problems.

  So if you have an idea please let me know

  FRAPS is certainly the issue here. It uses a codec that Premiere Elements is not able to read on your computer.

• HELP: PROBLEM OF ACQUIRING ADOBE PREMIERE ELEMENT VERSION 14

  Can someone help me: I just bought the version 14 Adobe first element in replacement of version 7. Unfortunately, version 14 can't seem to purchase from my Sony DCR-TRV120E-PAL camera while version 7 acquired, without any problem. The Win 7 recognizes also the camera system. THANKS FOR YOUR HELP!

  Pat

  First elements 13/13.1 and 14 have more firewire DV HDV Capture in the first Capture window elements function. The latest version which has this feature is first elements 12/12.1. Please refer to the document Adobe that describes the situation and offers workarounds.

  https://helpx.Adobe.com/premiere-elements/KB/removed-features-formats-elements.html

  The document applied to 13/13.1 and 14.

  You can capture in another applications and then import the captures in a project of first 14 elements with add Media/files and folders. Examples

  WinDV WinDV

  HDVSplit http://www.videohelp.com/software/HDVSplit

  Questions or need any clarification on the above, do not hesitate to ask.

  Thank you.

  RTA

• When you use the Polygonal Lasso with 13 elements, I get the message 'no pixels are not selected to more than 50% ' why and how to remedy?

  When you use the Polygonal Lasso with 13 elements, I get the message ' WARNING: no pixel is selected to more than 50 percent. "  Why - and how to fix it?

  Make sure that the correct layer is selected.

  Decrease the amount of feathers.

• Akami dlm is necessary and why I can not install a trial of Premiere Elements without it?

  When I want to install a trial version of Adobe Premiere elements 13 and it forces me to install the Akami DLM software. What is c? Is it safe? I read that it will continue after the installation, download information on my computer somewhere? Property to true. Why is Adobe requires? Why I can not download directly from Adobe?

  Here is a link that includes the first...

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

• 2 questions: why are there no "forum" for Ad Premiere ELEMENTS? And: HOW to EXPORT (with Prem 13,00) to COMPUTER VIDEOMATERIAL WITHOUT ANY LOSS OF the ORIGINAL DV or ANALOG VIDEO-QUALITY (inasmuch as I get - to start - an endresult SMALLER!)

  2 questions: why are there no "forum" for Ad Premiere ELEMENTS? And: HOW to EXPORT (with Prem 13,00) FOR COMPUTER VIDEOMATERIAL WITHOUT LOSS OF the ORIGINAL DV or ANALOG VIDEO-QUALITY (inasmuch as I get - to start - an endresult SMALLER!)

  Thank you, Ann. I'll move it.

  Kind regards

  Kevin