After you have uninstalled Photoshop and Premiere Elements of my (old) computer, about a year ago, I'm now impossible to accept the serial numbers printed on my new computer Win10 - please help (my first forum). The site noted maintenance?

Due to a series of problems with my computer old (now), I uninstalled Adobe Photoshop and Premiere Elements, after carefully printed on the profile and serial numbers.  Now, after buying a Windows 10 HP desktop, I tried to install a very valuable software.  From the beginning of the installation, I entered the serial number - as - my print-out.  He refused and I was asked to enter again!   Checked and re-checked-exactly as I had entered it.  But the refusal of those same numbers have persisted.

Logging into my account - after the link printed for the serial number of the product (https://www.adobe.com/go/acctmgmtserialnum) has failed to implement a destination in my browser - I see that there is mention of maintenance — although the denial of my serial number was not this as a problem, rather simply accepting the number.  Under my products, I drew the caveat that the information could not be provided.

I learned that a forum - an area in which I never dared before - is my ONLY option.  Even though I remember receiving a lot of emails about CC - I was very happy with my existing Photoshop and still haven't use iCloud.

As a 'beginner' complete in this way to get an answer, please help.

Photoshop has been replaced and now to keep my software being installed as redundant?  Is it simply the maintenance being undertaken - and the rejection of serial number simply a warning "generic"?  -Thank you in advance - for any help you can afford me.

I was not yet looking for Adobe Premiere Elements - waiting for the same print to attract the same rejection of the number.

You MAY have just run into a case of an old program that will not properly install on a new operating system

Windows 10 is not really compatible with your version 9

An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

-The icon of the program or EXE file RIGHT click and select a compatibility mode in the pop-up option

- or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

Tags: Adobe

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