Why can I get only audio when I play the video files?

I only get the audio portions when I play video files.  The video is black and white.  What is happening with mi/gal., avchd and videos posted to Web sites. YouTube, Facebook, etc.  The video files only can I play are windows media files.  Media Windows PLAYER will not play any other video files?  I have the latest updates for my video card and the adobe flash player.  Thanks for any info!  Elwood, Windows 7 64 bit, i7 980 x @333 6 hearts, 12 GB of ram DDR 1600, Radeon 5850 GPU, OCZ Vertex 3 120 GB SSD

It is likely that the various files contain the CODEC, that are either not installed on your computer, or PrE is not able to use them.

You list several types of files, and I urge you to first see this FAQ entry, then get one of the utilities file info, related to it, G-Spot, MediaInfo, or MediaInspector, then view the details on the different CODECS: http://forums.adobe.com/thread/440037?tstart=0

In addition, WMP cannot play the video shows the probability of a CODEC problem.

Or another of the great, try free media players, VLC Player, or MediaPlayer Classic HC. Both contain many useful CODECS, but they do NOT install them in the operating system.

Good luck, and with the CODEC info, can anyone give your recommendations.

Hunt

Tags: Premiere

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