Why can't get XP and Officejet 7310 HP Director HP solutions Center

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• Why can't get a Blackboard web site file to download on my computer, when I try told me that the file cannot be downloaded and gives a box that asks to restart, or cancel

  Download file will not be

  Why can't get a Blackboard web site file to download on my computer, when I try told me that the file cannot be downloaded and gives a box that asks to restart, or cancel

  Hello

  1. what operating system is installed on your computer?

  2. which web browser you are using?

  3. you get any error message?

  4. are you able to download the file using any other computer?

  5. do this happen all sites or with any specific Web site?

  6. don't you make changes to the computer before the show?

  Please follow the steps below.

  Method 1:

  Follow the steps below.

  Step 1:

  a. click the Start button.

  b. in the start search box, type %temp% , and then on enter.

  c. delete all files in the Temp folder.

  Step 2:

  a. press the Windows key + R

  b. in the run, prefetch, type dialog box press ENTER.

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  If you are using Internet Explorer, try in no add-on mode.

  a. click the Start button.

  b. click on all programs.

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  d. click on System Tools.

  e. click on Internet Explorer (No Add-ons).

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  Optimize Internet Explorer from the link below.

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  http://support.Microsoft.com/kb/936213/ro

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  The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

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  1. have there been recent changes to the computer before the show?

  Method 1: I suggest to follow the steps provided and check if it helps.

   http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&LC=en&DLC=en#N71

  Method 2: You can also try running the fix it from the link below.

  http://support.Microsoft.com/kb/2027593

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
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