Why can't I import CR2 files in Lightroom?

When I try to import a CR2 file I get a response that the files are not recognized by the assumption of raw in Lightroom.

I downloaded the latest version.

I use a Canon 7 d Mark II

Click Help and at the bottom of the context menu, you should see:

On Adobe Photoshop Lightroom 5.7.1

This is the latest version.

Otherwise, if you have installed via a subscription cloud creative launch CC Office and install the latest version of Lightroom from there.

If you have a purchased stand alone version of the LR5, go to:

Help > Check for Updates

Install 5.7.1

Tags: Photoshop Lightroom

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