Why can't I open the RAW files in photoshop more?
Hello guys,.
I have a problem with my Photoshop CS6 in the suite Design & Web Premium.
I use it for 2 years without any problem, but last week I was forced to reinstall Adobe.
Since my reinstall I can not open my RAW files more. (the files that I could open before reinstalling)
I'm using an EOS 650 d that is supported.
I already reinstalled photoshop for 2 times now, I downloaded the latest updates updated, but without success.
My colleague who uses the same license is able to open it without any problem.
The real message that I get when you try to open is:
Does anyone have an idea what could be the problem here?
Thanks in advance!
Dennis.
Hi DennisDirks
Please try below steps
- Make sure that Photoshop (Photoshop > help > updates) and Camera raw (link install plug in Camera Raw) is up-to-date.
- Please reset the Photoshop preferences.
Press on and hold down the command, Option, Shift (MAC) / CTRL, ALT, shift (Windows) while starting up of Photoshop. A dialog box appears asking if you want to delete the preferences/settings file. Select Yes
backup of Preset/Actions/Workspaces(if any)
Let us know if this helps
~Assani
Tags: Photoshop
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