WHY CAN'T YOU ONLINE?

When I try to access the Internet, the screen indicates there is an error and cannot display the page. He also said that I should try to update the pager - this is ABSOLUTELY NOTHING! When I am on safe mode, there is a "keyboard failure" which freezes my computer when I press ANY button. Someone told me I could try to empty my ARP cache, but I don't know how. Help, please! This has happened for two months.

If you have a keyboard in Mode safe failure, then either your computer has a faulty hardware or possibly is infected so violently that the machine is basically useless. It is not possible to diagnose without looking at the machine. Take the machine to a competent computer technology (not a type of BigComputerStore/GeekSquad of the place).

If you want to help yourself, start with hardware testing.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

If the material is good, save the data either by booting with a Linux Livecd such as Knoppix or a Bart PE and copy the files to an external hard drive. You can also remove the disk and attach it to a working computer, but I do not do this unless I know that for some, the drive is free of virus/malware.

If you suspect an infection, you can either try to clean the disc with a rescue CD of one of the antivirus companies or plugin of a Bart PE or you can do a clean install of Windows.

Some rescue CD
http://www.Avira.com/en/support/FAQ/details.html?ID=230
http://www.f-secure.com/weblog/archives/00001474.html

http://www.Knoppix.NET
http://www.nu2.nu/pebuilder/ - Bart PE Builder

http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - you will need at hand MS - MVP - Elephant Boy computers - Don ' t Panic!

Tags: Windows

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