start-up noise

We have a new HP Pavilion running Windows Home 10. In the night, turn it off, but in the morning, when we reboot the system, we now hear a series of beeps... something like 3 superior high-pitched beeps followed 4 lower signals.  It cycles again and again for about a minute, and then the computer starts as usual.  While noises are a sound signal, the screen is black.  The Pavilion has never done this before so something will... help!

Melqua

Hello;

Let me welcome you on the HP forums!

I read your post about the problems with your new HP PC and wanted to help.

We troubleshooting guides for diagnosing the beeps, but your description does not fit anything in the guides.

Since it is a machine relatively new, instead of hurt for hours to fix yourself, why not just let HP fix it - for free!

You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.

I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: HP Desktops

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