Why do I keep loss of files?

within two months, Adobe has magically lost a bunch of my files on the creative cloud.  The first was through illustrator update and it was more lost files, losing nearly 100 files in total.  Some of them were just stock images, but many of them were hours of vectors and graphics for various projects.  The second time, they lost even more.  I followed with them twice and they gave me a huge credit of 4 days.  HOW GENEROUS!   Everyone doesn't lose the files like this?  How I must something properly set up or at their subject.  This is getting ridiculous.

Without knowing anything about your system and your configuration, no one can tell you a lot. Looks actually your local library cache is corrupt and once on site, the files are lost, synchronization takes care to also delete them in the cloud. So much for that. Otherwise the usual applies: backups are your friend are versions of file with local storage. And then of course there is improvement of cloud services as well...

Safety of working file. Error postal codes of Mylenium

Mylenium

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