Why do "that we are now some questions, please try again later." If the problem persists, contact customer support"keep popping up when I try to download the legacy trail?
This never ceases to appear is there something im doing wrong? I tried yesterday and the same message popped up. Help, please.
If you are still having the same issue, try to clear cookies and cache.
or
WINDOWS:
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
MAC:
Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Tags: Adobe
Similar Questions
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Cannot install After Effect free trial, the page shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for several days.
Is this problem will soon be resolved? Thank you!
You MUST have a 64-bit computer and operating system... What is your computer?
-Programs are supposed TO not view or download if they are not installed on your computer
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
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After downloading the trial version free effect page works. It shows "that we are now some questions, please try again later." If the problem persists, contact customer support. "for a few days. This problem will be solved soon?
Hello
I tried the method via install CreativeCloudInstaller, it shows no AE in the application list.
It seems that I do not meet the minimum requirement for the installation of AE, my computer is 32-bit instead of 64-bit.
It would be more useful if they show the more accurate message in installer CC and the free trial link page in the Adobe Web site.
Thanks a lot for all media!
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We are experiencing some problems, please try again later. If the problem persists, contact customer support.
the man not this new, I remember once I order my phone and plan of Republic Wireless a few years back.
Had the phone for a month and no one could help me and never had the phone works...
Now this new... paid... and can not even download or get help... what a drag...
what I know is... on the 13th day. I'll cancel this...
uninstall all cc including the application of cc office.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
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When downloading of the sequels, I got this message that we are experiencing some problems, please try again later. If the problem persists, contact customer support.
Hi khans24581663,
As recommended by you please try downloading Adobe After Effects after a while (maybe 4 hours later), it could be because of some ongoing maintenance on the site. Just make sure that you restart your computer before you download it again.
Respect,
Nicos
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I can not download the trial version after effects CC show me a message in the page: we are experiencing some problems, please try again later. If the problem persists, contact customer support.
[Ask in the correct forum allows... Left non-technical Forum Lounge for forum specific program... MOD]
Maybe it's a false error that hides the real problem... a 32-bit computer
You MUST have a 64-bit computer and operating system... What is your computer?
-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit
-Programs are supposed TO not view or download if they are not installed on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
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Hi, I have a problem with the download trial version of adobe after effects cc. When I want to download instad of download there are massage: we are experiencing some problems, please try again later. If the problem persists, contact customer support. What seems to be a problem? Thank you
Please try after effects configuration required for Mac OS and Windows
Concerning
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When you try to download After Effects, I get the customer contact supports the message. How can I contact it?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I'm trying to download the free track of After effects. Keep the error message and get the ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer support. "what I'm doing. I have tried for 2 hours and need to complete course work.
you use the cc desktop app to download?
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AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "This has happened during about two weeks, give or take. Everything is displayed. Are there patches? Thank you
You MUST have a 64-bit computer and operating system... What is your computer?
-Programs are supposed TO not view or download if they are not installed on your computer
MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
-
EXECUTIVE SUMMARY
Installer says it is counterfeit software, but is not - how can I get customer support for this problem?
DETAILS
On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.
Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.
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I use Chrome.
When I try to down load a creative Cloud application, I answer the questions, then click on "continue".
I get an error message in the browser window that says: ' we are currently experiencing some issues, please try again later ".
It makes no difference to try again later.
Try links below:
WINDOWS:
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
MAC:
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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I tried to download after effects CC but it always says "that we are currently experiencing some issues, please try again later." I did this for about four days now, to no success. I use a dell computer please help me, I really want this app.
Hi Henrique,
Versions of Adobe Premiere Pro and Adobe After Effects CS5 and later Windows require a 64-bit (Windows XP) with the exception of Windows edition. You can not install (or run) of the Adobe Premiere Pro or After Effects on any of the following operating systems:
- 32-bit editions and 64-bit of Windows XP Edition family or professional
- Editions 32-bit of Windows Vista Home Basic, Home Premium, Business, Ultimate or Enterprise
- 32-bit editions of Windows 7 Starter, Home Premium, professional, or Intel equipped computers UltimateMac
- Mac computers with Core Solo or Duo 32-bit processors. To indicate if your Mac offers 64-bit support, see how know if your Mac has a 32-bit processor or 64-bit Intel processor.
For a specific system configuration, see the following pages: Adobe Premiere Pro | After Effects
Kind regards
Rahul
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I tried to use www.findagrave.com for 2 days. I tried 3 different browsers. all say that they are unable to connect. No one else has a problem on this page. I have no problem to do something else. Why, throughout this site I can not connect with? I use it all the time in research. very aggravating.
original title: on a web pageWell, I tried the support page, but I already tried all that. I did a restore full back to factory settings... still cannot have only one page to load. I'll call my dsl provider this afternoon. I don't know what else to do. I can't communicate with Findagrave. I don't have a snail mail address but no phone number. But I don't think that it would be them anyway, if no one else has a problem with this web site. There must be on my end, don't you think?
I don't know what to tell you. There is no problem, it's on your side.
If you care to try it... on the assumption that your user account is damaged.
Create a different user account with exactly the same type of account > connect to it and see if you can access this Web site.Personally, I doubt that will solve anything, since you already restored your computer to factory settings.
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When I try to use the Snipping Tool I get a message saying that "the capture tool doesn't on your computer right now. Restart your computer and try again. If the problem persists, contact your system administer. »
What can I do to fix this?
Thank youHi Palaimo,
See if one of the patches in the following link works for you.
Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]
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