Why does one of my email accounts stopped storage of messages in the "sent" folder?

I have an iMac Apple OS x 10.8.5 and Thunderbird 24.5.0. The computer is configured for users of 2 - my wife and myself. I've set up for me with 3 e-mail accounts in Thunderbird, and my wife has 1 e-mail account. We use Thunderbird for several months without any major problems. All of a sudden today Outlook when my wife sent an e-mail via his account (Hotmail), it came with an error message saying that the message could not be sent. I have studied and found (by logging on Outlook) that the message had indeed been sent and showed upward in the Outlook sent folder, but not in the sent folder Thunderbird. After trying several messages test (with the same result), it is obvious that account Thunderbird to my wife is wrong to behave as described above. Then I tried my own account and was able to send emails using my Outlook account (Hotmail) normally. Messages have been saved in the "sent" folder as expected. I tried power off the computer and start again - no change - my installation of Thunderbird as it has done previously, but the installer of my wife no longer works as before.

It would seem therefore that the program itself is ok, but there is something wrong with the installation of my wife.

I have reviewed the content of both of our profile folders using Thunderbird's "Troubleshooting Information" to show each profile folder in the Finder.

When I drill down to the folders 'pop3.live.com', there is a difference between the content of these files. My "pop3.live.com" folder contains the files of document intended for "Drafts", "Inbox", "Sent", "Trash", etc... I can open and inspect the contents of these folders.

According to Finder "pop3.live.com" my wife folder contains Unix executable files rather than document files (they have all the names expected, just not the type of expected file and I can not open and inspect the contents of these folders).

This would explain the behavior described above and if so, how can it be solved? If this isn't the answer, can someone point me in the right direction?

Thanks for the suggestion, Matt. Not long until I received your response, I have found a workaround. Compaction of all cases seems to have resolved.

Tags: Thunderbird

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