Why Firefox says I have an old version of Flash

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• I have adobe illustrator subscription. Why don't I have the old version?

  I have adobe illustrator subscription. Why don't I have the old version?

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  - and added the step https://forums.adobe.com/thread/1529654

• Pandora radio is not working properly, they saty I need to upgrade to a newer version of firefox. Not very clear how to do this? fire fox says I have an old version. I need help to update, why it so difficult?

  Pandora radio is not working properly, they say I have to upgrade to a newer version of Fire Fox. Fire Fox very little makes it clear on how to do it. I'm not a computer genius! I have an outdated version. Summer

  You are using Firefox 3, which is the previous major version. The current version is Firefox 7. I'm not familiar with your Facebook plugin, so I don't know if it is compatible. If it isn't, Firefox will automatically tell you and ask you if you want to check the updates. You can download the installer of Firefox 7 by clicking here.

• Web sites and email won't recognize the 25 Firefox version. Sites to say I have an old version and ask for that update.

  I have update my Fire Fox version 25 several months ago. I then started to receive messages from Web sites and my yahoo email account I was using an outdated version. Then, I updated to beta 26 and I still have the same problem. I am using Windows 7 on my PC. Never had any problems with Fire Fox until the 25 upgrade. I deleted the cache and cookies without effect. Should I uninstall Fire Fox and start all over again.

  Before Firefox 4.0 a few extensions added stuff to the useragent which can make the AU stay stuck in this version. Your AU seems to be user Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; RV:1.9.2.16) Gecko/20110319 YFF35 Firefox/3.6.16 FBSMTWB

  https://support.Mozilla.org/en-us/KB/websites-say-Firefox-outdated-or-incompatible#w_firefox-is-showing-the-wrong-user-agent

• How upgrading to firefox 32.0 when your site says I have the latest version? I have 31.0

  I get messages from Firefox on my desktop Mac update to firefox 32.0, but when I go to your site to do, it says I have the latest version. I have 31.0 on the desktop. 31.0 really is the last version for my Mac desktop? Is then 32.0 for mobile devices? Why do I get the message on my desktop Mac update?

  If you're fast enough then can only do so two small incremental updates (31 > > 33.0 32.0.3) rather than having to download and install the 33 full Firefox updated as it happens if you ignore the updates.

• I downloaded the latest version of Firefox a number of times, but when I install sites keep insisting on the fact that I have the old version.

  Web sites such as Firefox/Google search page and keep DeviantArt, insisting on the fact that I have the old version. I don't!

  Your user agent is corrupted by the Fast Browser Search (FBSMTWB) that identifies you like Firefox/3.5.5

  see your user agent:

  Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; RV:1.9.1.5) Gecko/20091102 Firefox/3.5.5 FBSMTWB

  you need to reset the user agent

  See also these pages and discussions on Fast Browser Search (FBSMTWB in the user agent).

  http://help.fastbrowsersearch.com/

  http://www.pccybertek.com/2009/05/remove-fast-browser-search

  Thank you

  Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

• Why LR says I have only 19 days out of the trial version.

  Why LR says I have only 19 days out of the trial version, I work for a University that has licenses of 50 CC company and I have one of them, which should not be warning me how many days let him, as it should be a full licensed version.

  Please refer to:

  Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Concerning

  Stéphane

• updated PS, 2014 for the CC update in the menu bar on the Mac, or so I thought, but even after reboot I still have the old version, despite 'about' saying there is no update.  Any ideas?

  In the Mac, the Update icon told me that there are many updates.  I had install them all and they did, apparently with success.  However, after I opened PS, it is still the old version and if I go to help and click on updates, it says I have the latest version, but it is still 14.2 what is happening?  Thank you.

  Found the old version of PS CC and new 2014 a.  Removed the old and now corrected a problem.

• I have an old version of Silverlight. I am trying to upgrade. Told me to uninstall the old version. My computer says it cannot open the old version to uninstall

  I have an old version of Silverlight. Attempt to upgrade. Told me to uninstall the old version. When you attempt to uninstall I tells me that it can't open the program to uninstall. Without uninstalling the old version, I can't spend

  Hi Oskar stabs,

  To uninstall the old version of silverlight on your computer follow the steps below.

  Step: 1

  a. click the Start button

  b. go to the control panel

  c. Select programs

  d. then click on uninstall or change a program

  e. you will find the list of programs, in this selection of Microsoft silverlight

  f. click on uninstall

  See the link given below to learn more on how to uninstall Microsoft silverlight.

  Uninstalling Microsoft Silverlight

  To install the latest version of silverlight, see the following link

  Upgrade of Microsoft silverlight

• My account should be automatically renewed in June, but since yesterday, my account says I have a free version of CC. Why?

  CC worked fine, but when I saw Photoshop CC 2015 on the applications tab, I thought I would give it a go. When I launched it said it was a trial version, I did not understand, but thought I'd have to uninstall 2014 to make it work. So that's what I did, but it still says the evaluation version. And now when I go on my Adobe account, in the plans he says I have the free Version, and it's as if I never had the subscription. I have no trace of invoices, credit card information, nothing. I'm really confused, that I can not work now because I'm redownloading PS CC 2015, and I know he'll be a trial version. I received an e-mail in may, saying that my sub will be renewed automatically without any action on my part, so I don't even know if it has something to do with my problem.

  Can someone from Adobe please help?

  Hi Mohamed,

  Please, share the copy of the invoice with me on personal message. Check the details.

  Thank you

  Megha Rawat

• I upgraded to 11 Pro.  My new computer doesn't have the old version.  How do we install Pro 11 on my new computer.

  I upgraded to 11 Pro.  My new computer doesn't have the old version.  How do we install Pro 11 on my new computer.

  Here is a download link:

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  As John says, when you go to activate it on the new computer, if you don't have the old version installed, will give you the opportunity to identify the old version and provide its serial number as proof that you are eligible using the improved version.

• I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  VLC will play them?

  http://www.videolan.org/

• Download the latest version of Firefox does not work. I have restart Firefox & I still have an older version.

  I am trying to download the latest version of Firefox. I click on the "Download now" button, then I click on the file 'save' in the window that appears. My computer appears to download the latest version, and then nothing happens. I have restart Firefox & I still have an older version. Help! Thank you!

  Once you download the new version, you must install it.

  https://support.Mozilla.com/en-us/KB/installing+Firefox+on+Windows

• Why FireFox don't have a stick and go like the other browsers?

  Why FireFox don't have a stick and go like the other browsers?

  What is the one thing missing from other than firfox
  It's a great browser

  Firefox 4 will have to paste & go in the address bar using the context menu.

• I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  You can run the latest version of iTunes for your version of Windows, but you are not running the latest version of iTunes is available and it's iTunes 12.3. You must run Windows 7 at least. I'm not a Windows user, but I think 7 is newer than XP.

  Check this.

  http://www.Apple.com/iPhone-6/specs/