Why hp can't provide a driver for the d6160 that works correctly with windows 7?
I've recently updated my computer using windows 7 and am having problems getting my printer to work. Ink levels is not available, when I try to print it tells me to replace the cyan cartridge, which I did but the message keeps appearing always and it will not print, even though I told it to print in black only. In fact I can't print at all.
Looks like you are having a driver issue. For starters, HP provides all their drivers online. I'm going to inlcude that the link below with instructions for installation.
First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.
In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.
find and install SOFTWARE to FEATURE FULL if it is available:
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=1156653
Install and let me know the result!
Have a great day!
-Spencer
Tags: HP Printers
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