why I get a pop-up screen of Adobe with a question mark when I opened a document that when I answer OK it give me a screen blank
I try to open a pdf document, and I am presented with a pop-up screen of Adobe with a? and a response OK button.
In the background, you can see the loading document upward.
I must respond to the OK, otherwise it will not let me see the document.
Once I answer, the document looks like a screen empty.
Hi MarykeVos,
· When exactly do you get this Adobe popup screen?
· That means the pop-up message said?
· What operating system is installed on your computer?
· Did you do changes on the computer before the show?
You can try to uninstall and reinstall the latest version of Adobe, and check if this solves the problem.
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
Let us know if that helps.
Tags: Windows
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