Why is the windows genuine validation software not supported under XP

I have a legit software, but I need to validate it before I can get the new version of media player so I can watch digital copies of my movies on my laptop, I get an error saying: there need a DRM update I have try and the server does not work so when I try to upgrade the player I have come off with the unsupported validation tool. Please help because it's really annoying and irritating.

Hi ScottDaniels,

Thanks for asking this question to Microsoft Community!

I understand that you are facing problem of Validation of Windows on the computer. Please let me know if I'm wrong. Let me see what the best I can do for you to get this issue fixed.

I suggest to refer to this article and follow the steps mentioned and check if that helps.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-sound/validation-tool-at-Windows-Media-Player-11-is/68885fee-4b0c-4863-bf8e-2edbe6bfc5ae

Alternatively, you can refer to this article for more information.

http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.5721.5145&ID=C00D11D7

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Kind regards!

 

Tags: Windows

Similar Questions

  • This copy of windows has failed the windows genuine validation.

    I get the following messages.
    ' may be victim of software counterfeiting.
    This copy of windows has failed the windows genuine validation.

    I ran the diagnostic tool and published the result below.

    Diagnostic report (1.9.0019.0):

    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0xc004c4a2
    Windows product key: *-* - X86GK - BQ8R6-2B9W4
    The Windows Product Key hash: otwCjetUnKokH4sIRWWvF1Jh0mA =
    Windows product ID: 00426-067-9529674-86380
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4FADFC09-2F9F-4762-A0F9-9A67FC2D625C} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130104 - 1431
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {4FADFC09-2F9F-4762-A0F9-9A67FC2D625C}1.9.0019.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-2B9W400426-067-9529674-863805S-1-5-21-4040323424-3826660273-1778398338HP-Pavilion,RK571AAR-ABA m7780nPhoenix Technologies, LTD. 5.0820070330000000.000000 + 000BF603407018400FA04090409Pacific Standard Time(GMT-08:00)03HPQOEMSLIC-CPC100100126A2E2BE3F5B56CEw6MDp4yS8TlZEZ8QEMOPF8jblKI = Microsoft Office Enterprise 2007 81599-871-1537561-65389 1

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-952967-00-1033-7601.0000-0742013
    Installation ID: 003244687483286725250224860754582221818646363405760155
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 2B9W4
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trust time: 15/03/2013-14:00:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    Beyond: PASS
    Event timestamp: 3:15:2013 13:30
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAAABAAAAAgABAAEAeqjOwrhH7Ngu9/omeKQkLlSZBIPgaXZYKoU =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

    Yes the sticker of the product keys match the diagnostic report. I've been running this product for more than two years and now all of a sudden it is not valid?
    I recently had a problem with hard drive with this machine and had to reinstall the system and restore data from a backup. Is it possible that this has some how changed the PID at the origin of this problem?

    If I have no choice but to buy a new OS can spend to Win 8 or will I run into a question?

    As I said before, "No matter how long he ran 'okay'..." »
     
    Copies MSDN work very well - until Microsoft discovers that they have been used in a way not scheduled (they are sold by unscrupulous people who probably to sell at an attractive price in comparison to other copies - a lot of people don't care about questioning why they might be cheaper.)  Others may sell at the same price and make more money before disappearing).
     
    You have an MSDN copy.  Your PID has not been changed by restoring the backup.  ;-)
     
    You can try changing your product key of Windows 7 than on the sticker:
    http://pcsupport.about.com/od/osproductkeys/HT/change-Windows-7-key.htm
     
    Then try to activate by phone:
    http://www.SevenForums.com/tutorials/18715-activate-Windows-7-phone.html
     
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    What operating system do you have on the laptop before? You can get a Windows 8 upgrade for that - but I would not honestly - recommend it because the difference is quite obvious and you haven't checked your software and hardware is supported on Windows 8, I know. My recommendation for Windows 8 is to use * if * the system you have came from the manufacturer with it pre-installed. :-)

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    Assuming that "a windows 2007 file" means a file Office 2007, also specify your version of Office installed (for example, Office 2002 SP3).

    The foregoing despite...

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    3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

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