Why is there a link to upgrade on my cloud adobe page when I already have a full membership?

When I connect to my cloud to adobe at the top left of the window, there are three links.  One is 'files', 'Apps' and the other in red "UPGRADE".  I have a full membership at least 6 months more, and even though I have the introductory price, I bought it with the understanding that it was a full membership.  Adobe well remove this link?  It sews really to distract me when I think that I do not get a full version of the software and as today have lost some valuable time to work simply to try learn how to contact Adobe without talking to someone for an hour.

Oh yes and also when I click on the application upgrade, (lets say, like today, Literoom) both links under each icon software now says 'try' or 'Tiki '.  (Although it seems that I have full versions of the downloaded software).  I could have sworn at the same time it was 'download' and 'Tiki '.

If I do not receive my full version software then this cloud thing is for the birds and it will not work for us, the loyal consumers of Adobe.

Post edited by: JLTMade

I've confirmed that you have a paid subscription. You get the full version of all included software.

What happens if you disconnect, clear the cache and cookies in the browser, restart the browser and the back sign in? You still see the upgrade link?

Tags: Adobe

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