Why my account shows that I bought, downloaded and used Photoshop Elements?

I downloaded the elements (the most recent version at the time...  I think it was 12) because we got a new computer and my old version was not compatible with Windows 8.  We got a virus, so we had to wipe our computer and reset to the factory settings.  Now when I go on my account, there is no trace that I bought it.  So confused.  Why would that happen?

If you have not purchased it through Adobe then it would be one of the reasons why he would not appear in your account history.

Tags: Adobe

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