Why my brightness is not available?
Before I updated my laptop I managed to go into the charms, go to settings, click on brightness and a cursor would jump to the top and I could change the brightness.
But now that I've updated for Windows 8.1 brightness is "unavailable". (See photo)
How can I ger this works again? The brightness begins to hurt my eyes.
P.S the brightness on my keyboard (Fn + F2/F3) keys do not work or the other.
PC Info:
Product name: HP Pavilion 15 laptop
Product number: E4Q89EA #ABU
Windows 8.1
Processor: AMD APU A4-5000 with graphics HD Radeon (TM) card.
Display: See photo
Thank you for taking the time to help.
Hello ShaneKarlSmith
I have a understand how frustrating it would not be able to adjust the brightness of your and I want to offer my help to rectify this issue with you. I browsed the Microsoft Forums and seen several post about this same problem and they recommend reinstall your graphics drivers. I would recommend that you follow the steps I have provided below:
Step 1. In the tile menu type "Device Manager"
Step 2. Click on "Device Manager".
Step 3. Click on "graphics cards".
Step 4 right-click on your AMD graphics driver
Step 5. Click on "Uninstall".
Step 6. Download and install graphics driver AMD high definition (HD) for laptop HP Pavilion 15-e073sa
Step 7. Follow the on-screen instructions.
This should solve your problem and allow you to adjust the brightness of your new. If for some reason, it does not resolve that question please re-post. Thanks for posting your question on the Forums of HP. Have a great day!
Tags: Notebooks
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