Why my optimum voice mail is not operable using Firefox? OK with IE and Google Chrome.

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  Hi mjres4cue,

  1. what windows update has been installed?

  2. did you of recent changes on the computer?

  3. you receive an error message while the accessingQuick time player, Internet explorer and Google chrome?

  4. What is the type of internet connection you use?

  5. do you have security software installed on the computer?

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  I suggest that you check if the problem persists in mode safe mode with networking.

  Steps to start in safe mode with networking

  Note: Do not try the step below if you use wireless or internet Dialup Connection

  (a) restart your computer if it is running.

  (b) press F8 after your computer powers initially on.

  (c) once you see the menu Advanced Boot Options, you can stop tapping.

  d keys) use the up/down arrow to select your selection.

  (e) select Mode safe mode with networking and press ENTER.

  (f) you should see loading drivers and wait please.

  (g) you should then be at the Welcome screen.

  (h) logon to your computer using an account with administrator privileges.

  If the problem does not persist in mode safe mode with networking then I suggest that you perform the clean boot procedure.

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Using Acrobat XI with IE11 and Win7; I can't the acrobat toolbar. Watch modules Manager he's here and activated, but the toolbar is not there. And when I use right click and click on convert to Adobe pdf format, nothing happens.

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  Hi Richard,

  1. start Internet Explorer.

  2. Select Tools > Internet Options, and then click the Advanced tab.

  3. check if "enable third-party browser extensions (requires restart)" and click OK.

  4. close all Internet Explorer Windows.

  5 restart Internet Explorer.

  Let us know how it goes.

  You can also check out the following link and see.

  Quick fix | See a PDF on the Web

  Concerning

  Sukrit diallo

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  known issue, see:

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  This problem maybe fixed in Beta / nightly, you should try

  • Firefox.com...yet/beta