Why Photoshop CS4 keep plant? (Mac OS)
I use Photoshop often, everyday even. I upgraded to CS4 at the beginning of this year and have a CONSTANT and very IRRITATING problem. It crashes for no apparent reason. It will crash during all kinds of 'tasks '. Registration, open a RAW image, using the Liquify tool, using the tool clone, performing an action and many other tasks to cause a malfunction in Photoshop CS4.
I work relatively fast, I use Photoshop on a daily basis. That's how it's going to happen...
I'll work on an image and I "control S" to save. There will be a slight delay of about 2 to 4 seconds and then Photoshop will crash and I will get a pop up screen to submit an accident report. I have literally hundreds, if not thousands of them. Then, Photoshop is idle for a few minutes, as if he is locked up, unable to "raise". So, I then usually have to "Force quit" Photoshop, however, he's not leaving immediately. It takes a few minutes to do it before I was able to start working again. This process produces, on average, one or two times per hour, if not more.
Fortunately, I have 'trained' save me after hardly ever thing I do. But I have inevitable losing something as it happens right after a 'task' or a 'save' (Frequently during a backup.) In addition, I'm wasting valuable time waiting on this subject to the recovery and find where I am on the image all over again.
Needless to say I am beyond frustrated, to say the least.
There is something else that makes no sense. My business partner, who also has a new IMac (not the VERY new model coming out but just before...) It was purchased in December 08 as well) and directs also CS4 doesn't have this problem of crash! Not at all! Not once.
Here's the difference in our systems... He bought the 24 "model, while I bought the 20". And that's where I think that the problem may lie... I use two monitors, it is not the case.
I tried to troubleshoot this problem, since it doesn't have the problem, so do I. I did "about this Mac" on both our machines to see if there were obvious differences, apart from the execution of two monitors. What I found under HARDWARD were only two minor differences. His speed of processor is 2.8 while mine is 2.66 GHz. and the SMC Version of his machine is 1.3f1, while mine is 1.29f1. Either there is no difference in the CHART/POSTER section beyond my having a second screen.
His and my cards video/monitors are as follows:
ATI Radeon HD 2600 Pro:
Chipset model: ATI Radeon HD 2600 Pro
Type: display
Bus: PCIe
The PCIe track width: x 16
VRAM (Total): 256 MB
Seller: ATI (0 x 1002)
Device ID: 0 x 9583
Revision ID: 0x0000
ROM revision: 113-B2250L-259
EFI Driver Version: 01.00.259
Exhibition:
iMac:
Resolution: 1280 x 800
Depth: 32-bit color
Main Image: accelerated material
Main screen: Yes
Mirror: Off
Online: Yes
Quartz Extreme: supported
Integrated: Yes
Below is information about my second screen.
LaCie 324:
Resolution: 1920 x 1200 @ 60 Hz
Depth: 32-bit color
Main Image: accelerated material
Main screen: Yes
Mirror: Off
Online: Yes
Quartz Extreme: supported
Rotation: support
TV: Yes
As you can see, my second screen is a Lacie 324. It's fairly new, I bought in November or December 08 and my IMac. I have the Lacie set as my main screen.
When I googled this problem of crash Photoshop CS4, I came across a mention of the GPU settings and enable OpenGL drawing. I must admit, I don't really understand this. OpenGL drawing is on or off? I disabled the OpenGL drawing some time ago because I had a problem with my Lacie monitor calibrate. My monitor was showing images biased toward red, while my impressions came out with less red. I googled this problem (at the time, I don't think that this was linked to the issue of crashing) and someone said that they have difficulty to calibrate his monitor as well and was able to 'fix' that by turning 'enable OpenGL drawing '. I did and it has indeed fixed the problem in obtaining my calibrated Lacie monitor. FYI, my business partner also disabled the feature enable OpenGL drawing and... again once... He did NOT have the problem with Photoshop CS4 crashing. So, since he does not know the problem, and I am, I guess that the question of "Enable OpenGL drawing" which is mentioned on this site, is not the problem of crash, if I'm wrong.
So, I go back to having a second monitor as being the most likely candidate for causing accidents of Photoshop. I wonder if the Lacie display is "drawing" the graphics at the speed that is different or is incompatible with Photoshop CS4? It's just a guess from someone who is not all that technically savy. But yet again, I'm not sure. I also looked on the Web of Lacie website for updates to the Lacie 324. There is none that I can tell.
I'm curious to know if others with and without the two monitors have of these accidents. If so, have you found any resolution? I'm desperate for help if anyone can shed some light on this issue, it would be most appreciated.
Below, I'll put some specs on my machine, in which case it is useful.
Presentation of the material:
Model name: iMac
Model identifier: iMac8, 1
Processor name: Intel Core 2 Duo
Processor speed: of 2.66 GHz
Number of processors: 1
Total number of cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus speed: 1.07 GHz
Boot ROM version: IM81.00C1.B00
SMC Version: 1.29f1
I have the 11.0.1 Photoshop CS4 version.
Please help if you can. Thank you very much!
DGJ [email removed by host address]
Sorry for posting in the wrong forum! I just quickly wanted to defend Adobe, well that, after my previous post pretty jaded. I just downloaded the update to automatic updates of Adobe and Photoshop collapsed since. Don't know if this will help you Mac people or not, but I thought I'd just let you know. Good luck!
Tags: Photoshop
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