Why silverlight don't work, it is installed
I can't watch netflix because I need silverlight to watch netflix. The message says to install silverlight, click on install and it say already installed message
Hi Joyce Harper,.
I'm sorry to hear that you have a problem with silverlight. I understand that silverlight is already installed and it says that is not installed when you try to play Netflix movies. Please correct me if I'm wrong.
(1) you receive an error code?
(2) is the specific question to watch Netflix movies?
Probably the silverlight were damaged, then you can reinstall the latest version and check that it works.
How to clean a facility damaged Silverlight and then reinstall Silverlight
http://support.Microsoft.com/kb/2608523
Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 (http://windows.microsoft.com/en-US/windows7/Back-up-the-registry) how to back up and restore the registry in Windows.
You can also see the thread below.
WARNING: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.
We can't wait to hear back on your part.
Tags: Windows
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