Why the date of the INVOICE is different from the date of the ORDER?

Something weird is happening... I get notifications of workflow of the Business Catalyst for invoices, but sometimes the date of the order is the eve of the invoice. Causing havoc on the side shipping because when I print the invoice, good delivery and export order files, they do not correspond to the top and sometimes customers are duds.

No idea why the date of the invoice would be different from the order date and how do I do to make them the same?

Thanks in advance!

Hey there,

An invoice is not an order. It's an important thing to know.

An order is generated by a few ways but especially as soon as a product is added to a basket - this order exists and that date. An invoice is a purchase and comes from an order.

You create an order in the admin and save it but add no invoice number. You can see that you have just made an order and you'll see the button to generate the invoice.

API may make an order and no invoice, a person can add items to the basket and finish the next day if they have their session open that long... Many reasons why these dates may differ.

Tags: Business Catalyst

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