Why this happens in Adobe Premiere Pro 2015.3 cc?

I hope someone can help me with this problem.

I import a video green screen and I start making my adjustments in the effects of Ultra keying and when I adjust the choke and soften in the cleaning of the Matte, the preview screen becomes black. That's when I had the problem and I did it a couple of times and it always seems to start when I start to adjust the choke or soften. I still have sound, but it becomes black. The video of the project also becomes black when hovered over with the mouse.

This is a new computer with Windows 10 Pro, the graphics card is Nvidia GeForce GTX 1080 with the latest version of the video driver 372.54, CPU is Intel Core i7 - 6900K and I have 64 GB of Ram. My monitor is a Viewsonic VP2780 - 4K, and the resolution is set to 4096 x 2160. I adjusted the display settings, but it made no difference, and so I'm not sure why it happens in Adobe Premiere. Here is a link to show what it does:

Issue in Adobe Premiere Pro CC 2015

There is no sound in the video, but it is to illustrate that the preview screen went black and when you move the videos in the projects, the videos are also black.

Is there some settings that must be configured in Adobe Premiere Pro CC 2015.3 to prevent this? I use a Logitech mouse and a Logitech keyboard. They are also new. I am very surprised that I would still have a problem with Adobe Premiere, but I don't know if that's a problem with Windows 10 Pro, map video, monitor, or foregoing. Any help would be much appreciated. Sad to spend so much on a computer system nice and Adobe first does not work with the system.

Thanks in advance for the help!

Tim

You can put in a report bug here!

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Tags: Premiere

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