WiFi not appearing icon does not treo 800w

My bluetooth icon and the phone display, but the wifi does not work someone can direct me on how to solve this problem?

I called and set up a technical for calling me and found support as the TREO 800W (#1 replacement) is defective.  He apparently has a 'defective radio '.  The tech walked me through a hard reset and that was supposed to be the fix, it wasn't.  The Palm experience is depressing that I just got this phone as a replacement for a TREO 800W purchased in October 2008.   Another replacement is ahead.

I have no idea what the problem with the first phone was except that she would charge is no longer and the replacement works with the original charger and battery.  The phone that is shipped on January 8 will be the third phone in less than 90 days.  I am not satisfied with this phone.

Message is about: Treo 800w (Sprint)

Tags: HP Tablets

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