Will be not updated for Windows 7 - HP Pavilion P6 - 2107C
Hiya - user of HP of long date, first time poster.
I got the HP Pavilion P6 - 2107C for a couple of years now - but not * time * I I've never been able to perform a successful Windows Update.
I bought the unit new to the Club of Sam and - plug - I came to update immediately once I had hooked him.
Problem is whenever I try an update to Windows 7, it says 'do not turn off - we're updating' and then crashes to all update, 32 or 64 or somesuch.
Seems to be an update which is put on hold that I should avoid (that would be fairly simple) or that I always had a problem of PC.
Opt for Occam's razor, I choose to believe the first description.
I am fairly well oriented the courage and the operation of any computer - built a couple myself - but software, including operating systems, is rather out of my depth out of install it correctly.
As it came pre-installed, I expected to work perfectly, but very disappointed that day.
So, here's my question - y at - there anyone out there that can give me some advice?
ANY guidance would be appreciated.
Thank you, in advance!
Pax, harmonia,
Brian G. Philbin
Thank you for the additional information.
You did a great job of troubleshooting.
This is the Windows Update Troubleshooter for Win 7. Give it a try to see if finds problems. This is one of those problems that sometimes takes a lot of small steps to solve it.
Tags: HP Desktops
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
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ID: {F2C075B3-C957-4CC4-B106-EAE56BAAFB36} (3)
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TestCab: 0x0
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Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
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ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
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Office details:{F2C075B3-C957-4CC4-B106-EAE56BAAFB36} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-4062371744-661480254-459974063 Hewlett-Packard laptop Presario CQ57 Hewlett-Packard F.43 20111213000000.000000 + 000A4A23907018400FC 0409 0409 Time(GMT-05:00) Standard is 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
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HrOnline: 0x00000000
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I understand you are having problems updating your computer, like your Windows is not genuine. I'd be happy to help you with this problem.
I suggest you refer to the suggestions of Noel D Paton responded on 22 July 2012 and check if that helps.
I hope this helps. If you need help with Windows, let us know and will be happy to help you.
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