Windows 7 Build 7601 not genuine after replacing the motherboard?

Similar Questions

• Windows will not start after replacing the motherboard

  To begin, I must say that I am pretty clueless when it comes to computer skills.

  To summarize, I sent my CPU to a repair shop when my computer has stopped working. I removed my hard drive before starting the repairs because it contains confidential data.  They have narrowed the cause to a faulty motherboard and replaced by a new dissimilar.
  At the store, the guy had a vista 64 bit recovery disc so I have it home and tried to fix it. He said it will be a breeze and relatively bug free. As part of the Startup Repair, I tried to drive the Startup Repair, and tests were all successful except one. An error of diagnosis readings

  "Unspecified system configuration changes may have caused the problem.

  Repair action: repair and checking the integrity of system files

  Result: failed. Error code 0 x 490

  time taken = 720023 ms

  Everything I've done has led to a brief blue screen to the Windows loading screen and then it restarts itself.

  I also tried to restore to the previous two points, but it has also led to the square - a brief blue screen after the loading screen and restarts on its own windows. I'm not ready to reinstall vista and I can't afford to do it too, because I don't have enough disk space to perform another installation. Nor am I willing to reformat one of my two disks.

  If you need additional information on the specifications of the material that must be provided, ask me.

  IM at my end intelligence now, and I really hope to solve this problem.
  Thank you.
  Bryan M

  Hello

  I'm sorry, but you have to completely reinstall the operating system after replacing the motherboard with a different motherboard.

  "Startup Repair" is exactly that: a start NOT a repair system repairs

  What has happened, it is the operating system on your hard disk contains the drivers for the old motherboard and does not and you can't change drivers in doing what you do.

  The only way to solve this problem is to reinstall Vista.

  You wipe the hard drive and restart and make sure that the repair shop gave you the disc to install the new drivers of motherboard after you reinstall vista or download on the website of the manufacturer of the motherboard.

  And here a question for you to consider, too.

  If you bought a copy of Vista retail yourself, you can use the method above to a new installation and then install the new disk motherboard drivers.

  But, if your computer is a trademark of purchased manufacturer, HP, Toshiba, etc., you can not change the motherboard that the license of Vista OEM is stuck at motherboard the origin of the manufacturer that it has been installed on and now you canceled your Vista license.

  See you soon.

• Windows 7 Build 7601 not genuine - but it is!

  A month ago, I replaced my 5 + years computer's hard drive (an old Dell with Win 7 home premium), reinstalled windows (Yes, an authentic version) and went on my way happy.  Yesterday, in the typical fashion of this error, the background went black and I get the small "Windows 7 Build 7601 this copy of Windows is not genuine" in the lower right corner.  I also get popups from Windows telling me to validate my version, I tried and he repeated to me that it cannot validate it.  I have downloaded and run MGADiag.exe, with the results displayed below (even if I took the liberty to remove the characters of the product key and the hash key, as I not sure if that can be used maliciously or not).  Any help is really appreciated.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - xxxx - xxxx-xxxx
  The Windows Product Key hash: + = xxxxxxxxxx
  Windows product ID: 00359-OEM-8992687-00095
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {E30E7703-44D5-4A92-B3C5-B6B9F333605A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150928 - 1507
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {E30E7703-44D5-4A92-B3C5-B6B9F333605A}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-2056526501-3500535325-2008384808Dell Inc.. Studio XPS 8100 Dell Inc.. A05 20100708000000.000000 + 000D25E3307018400FE04090409Time(GMT-05:00) Standard is03DELL FX09 109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800095-02-1033-7601.0000-2892015
  Installation ID: 011992763461409134893151619660815905216554797945636026
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: RMV82
  License status: Notification
  Notification reason: 0xC004F063.
  Remaining Windows rearm count: 3
  Trust time: 17/10/2015 05:44:07

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEAln2cvgKfJvkcIVCZYj0QegTWqXlkZ2q5dlY =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL-FX09
  FACP DELL-FX09
  HPET DELL OEMHPET
  MCFG DELL OEMMCFG
  FX09 DELL SLIC
  OSFR DELL-FX09
  LASRYVITRAGE DELL-FX09
  ASF! LEGEND I865PASF
  SSDT DpgPmm CpuPm

  Select Start, right-click on computer and select Properties. There is Activation of Windows at the bottom of the windows. Click on change product key and enter the product key (25 characters), and then click Nextto activate via the internet. The product key to be entered is to be found on the CoA sticker in the battery or on the underside of the laptop compartment. http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

  

  The key to enter has no RMV82, the last, five of the 25-character product key. KeyFinder software does not work on a Dell computer.

• Windows 7 Build 7600 not genuine after system reset

  I recently had to do a complete reset of the system (reconstituted in State 'out of the box') on my HP laptop. The HP Installer went well and the home screen loaded correctly. However, in the lower right corner of the screen there is a message that says "Windows 7 Build 7600 don't authentic not» I ignored and installed a bunch of Windows updates (56 I think) and my computer restarted. When I did I had a reading of message something like "your copy of Windows 7 may be forged" and I was given the opportunity to either purchase a full version, enter a serial code, contact HP. I bought this laptop from Best Buy and they have already set everything so I did not initially install the operating system. They gave me four "restore disc" with her if. Is it likely that the fix is out there and I just need to run all them, do I have to contact HP, or y at - it somewhere I can find my serial code? Any help would be appreciated.

  your windows is not genuine.

  the key of product in use is the Lenovo OEM SLP key on the black list. This key has been blacklisted before Windows 7 came out and has never been sold.

• This copy of Windows is not genuine after replacing the hard drive

  Hello, I bought a copy of windows 7 Home. My hard drive crashed. replaced the hard drive, now it tells me that windows is authentic noty. How can I fix it?

  So that we can analyze and solve a problem of non-genuine notification you can experience, download and run it Microsoft Genuine Advantage diagnostic tool . 

  After you run the tool, click on the button continue, then click on the copy button, then paste the report into your post.  In addition, please include a brief question or relevant information that might be helpful in our efforts to help you.

  Thank you!

  Carey Frisch

• Vista will not start after replacing the motherboard

  The motherboard in my Dell Vostro 220 died for the 2nd time, and this time it's out of warranty. Not wanting
  

  another cheap/defective board from Dell, I bought a compatible Intel replacement from Newegg. After I put
  

  the replacement board in, Vista won't boot. Dell didn't provide an actual Vista cd/dvd, but rather their generic
  

  repair/driver cd, so I can't just reinstall Vista (32bit). I understand that Vista may have problems with the new
  

  motherboard, but didn't realize it wouldn't give me better opportunity to load new drivers from cd that came
  

  with the motherboard. Am I just screwed and going to have to buy a new Windows cd/licence? The log below is
  

  what Windows is reporting:
  
  Problem Signatures1  Auto Failover2  6.0.6001.18000.6.0.6001.180003  64  1966115  Bad Driver6  Bad Driver7  08  19  System Restore10  0
  
  OS Version 6.0.6001.2.1.0.256.1
  

  OK, thanks to a thread on DANIWEB here is the solution to my problem - Hiren BootCD (v15.1). MiniXP to start and run difficult HDD controller app. This allowed Vista to boot far enough to get the cd accompanying the motherboard. Later, life is good, Vista hasn't even complained on the new motherboard and licenses.

• Sales to RETAIL Windows 7 with key OEM activate after replacing the motherboard in a laptop?

  Hello

  The motherboard of my HP laptop is dead and I replaced it.

  I want to reinstall Windows 7 Home Premium on it, and I deleted the recovery partition (I know, I shouldn't, but it's done and there's no going back)

  Can I borrow a friend (RETAIL) Windows 7 Home Premium disc and activate Windows 7 with my OEM key that is printed on the COA label in the battery bay? I've never used the key again, Windows has already been activated when I bought the laptop, and it's the first time I reinstall. I downloaded all the drivers on the HP support site and saved on a USB key with a view of the reinstall.

  However, I don't see an option to download Windows 7 OEM.

  The motherboard has been replaced by official website HP tech support, I guess it is the same model that came with the laptop?

  Yes, you can use this DVD Windows 7 Home Premium retail because it was Home Premium you had before.  If you have 64-bit Windows 7 before, then you want the 64 bit DVD.  If you have 32 bit Windows 7 before, then you want the 32 bit DVD.  If you have 64-bit Windows 7 before, then you can use the 32-bit DVD if you have no choice and you may never notice the difference.

  When you get to step installation product key, it can be easier to choose the activate later option.

  When it's over, then activate via the Control Panel, [view by - small icons, as applicable], page system.  Falling down and it should then give you instructions to contact for activation of the phone.  If there is no problem with that, you can also get to the activation of the phone by typing slui 4 [not only slui but slui 4] in your Start menu search and then following that area through to get the phone number for your region.

  When you call, you will get an automatic response with the choice to make.  You can hang without make any choices at all and you will possibly connected to a human operator.

  When you talk to them, don't forget to explain that the motherboard has failed and has been replaced by the same type of motherboard as something akin to a motherboard upgrade would be ineligible for activation.

• Windows 7 Build 7601 not authentic on brand new computer

  Purchased my Lenovo to Fry mid October 2012.  Have already experienced several BSOD right after that MS updates were installed every time.  A few days ago, I met several BSOD right after that the Windows updates were installed.  On the last BSOD, I get the message Windows 7 Build 7601 not authentic.  Nothing I tried as suggested on screen worked, amounts to the same thing.  I am a student full time online.  Fall semester ends on Sunday, December 16, and I'm way now behind on all my homework back and my final exams in all categories.  It does not help and I have not the time to take my computer to Fry for them to take a look.  All my data is stored here.  In addition, I tried to restore to another time, when you restart the message was still there then I turned off and when rekindled later it had disappeared, but returned for the next day.  I tried to restore againn but this time it won't go away.  I don't know where my product key is, as it is not on the computer itself.  It may be on a manual but I have since moved and had the movers help me and they put things in the back of my storage unit or in boxes not recognized.  So until I go through everything in my storage unit I'm screwed.  Please help as soon as possible because it's really me screwing.

  Thank you

  Denise

  You install the driver from Windows Update updates?

  If so, I would avoid their installation in the future and instead to download any available hardware updates directly from the manufacturers Web site.

  I also suggest that when you get a new computer and you start for the first time, you must create a system restore point.

  As each new Windows 7 PC should come with a COA sticker that is attached to it, this is one evidence of a genuine license installed on the machine. If you bought it on shelf, its possible someone could have pulled off the sticker.

  Always check for a real sticker or buy any of the machine.

  It seems that you have bad luck with Fry, FRY well their business and the purchase of another where, there is nothing particularly special to their topic. Try to buy directly from the manufacturer online or try another store, if you live close to a Microsoft Store, you can go.

  Sorry for all the problems that you are experiencing, we are just volunteers here who are trying to help other users of Windows.

• Windows 7 is not genuine after canceling the process of upgrading Windows 10

  Original title: 10 dirty Tower windows.

  Without my consent, windows 10 has interrupted a program I watched and installed itself. He left no turn of my laptop. After installation and upgrade one came the message asking to accept or refuse. I clicked on the decline. The TI reinstalled windows 7. However, at the bottom of the screen, a message appeared.

  "windows 7 build 7601 this windows 7 is not genuine ' why are they playing Weirdos?  Windows 7 Home premium comes with my computer. Now how can I get the real Windows 7

  Hi Linda,.

  Thanks for posting your query in Microsoft Community.

  • Have you tried the suggestions provided by Greg earlier?

  If you haven't tried the suggestions provided by Greg earlier, do so and explain the matter to the representative. Also, you can view the following thread below link and view suggestions issued by Andre Da Costa.

  Windows 7 Build 7601 this copy of windows is not genuine

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Windows 7 Build 7601. When to activate the error 0xC004F063 code appears.

  I reinstalled Windows 7 Home Premium on my computer 2 months ago and had no problems until last night when the wallpaper turned black and in the corner it says Windows 7 Build 7601, this copy of Windows is not genuine.  My copy is authentic then when I'm go to type in my cd key to activate once again he gave me error 0xC004F063 code, saying that the Software Licensing Service reported that the BIOS is missing a required license.

  I did not any changes to my computer in terms of hardware.  I also ran a diagnostic report, as suggested, on similar topics. As a student, I use my computer laptop a lot for my work (and with a deadline tomorrow I'm panicking a lot) then I would be really grateful to anyone who can help me solve this problem.

  Edit * I think I must insist on this point since many places say to activate by phone, my phone is a Samsung Q330 laptop and as such, I've noticed that it does not come with many features of Windows that would probably be available for others.  Run slui.exe 4 does not open a box for me that allows me to choose a country for the activation of the phone (see below).  And cannot not get me other ways to activate when I go into the properties of the computer.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - PWB9R - 4K7W4-2BT4J
  The Windows Product Key hash: jlJIE69lzaXsu5B + X11cktZP6u8 =
  Windows product ID: 00359-OEM-8992687-00015
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {6C2EA258-E051-4177-81E2-FFE965BE026D} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.110622 - 1506
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {6C2EA258-E051-4177-81E2-FFE965BE026D}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-2BT4J00359-OEM-8992687-000152S-1-5-21-1173309323-606346481-3968593654SAMSUNG ELECTRONICS CO., Ltd.. Q330                       Phoenix Technologies Ltd. 03UU. M002.20100708.WZW20100708000000.000000 + 00063DE3C07018400FC08090409GMT Standard Time(GMT+00:00)03SECCSDLH43STAR109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800015-02-2057-7601.0000-3032011
  Installation ID: 008275367093604040748126005294827213486501520761357780
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 2BT4J
  License status: Notification
  Notification reason: 0xC004F063.
  Remaining Windows rearm count: 3
  Trust time: 2011-10-30 14:01:21

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 9:26:2011 13:40
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: MAAAAAEAAgABAAEAAAABAAAAAwABAAEA6GFotr7FmlHwCbhhTpSI3fp9lPXIq1xd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CALPELLA
  HPET INTEL CALPELLA
  START PTLTD $SBFTBL$
  MCFG INTEL CALPELLA
  SLIC SECCSD LH43STAR
  SSDT PmRef CpuPm

  Make sure that you type the key correctly.

  Some characters are not used as 0 and o. try Q instead. (or D)
  often combined characters are B and 8
  G and 6
  Then I tried to activate by phone you said but when you run slui.exe 4, all I get are the options:

  (1) buy a new product key online
  (2) type a different product key (which brings back me to the starting point)
  (3) contact Microsoft to help solve this problem (which I do now).
  

  
  

  This is a normal behavior for an OEM SLP key. It will not work until your product key is changed.
  Also can I ask why so many people seems to be to get this problem too, even when their is real as well?
  
  
  In fact with millions of OEM sold this problem is rare. For the most part we don't know why this is happening.

• Re-install the product key (Windows 7 pro) after replacing the motherboard

  Hallo

  Please help me how re - activate the product my windows 7 pro ater ke, replace the motherboard due to burned (motherboard)
  Thank you

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please note that if you use an OEM license, you may not be able to do:

  The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

  -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

  -OEM Licenses are tied to the computer first you install and activate it on

  -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

  -OEM versions does not move directly from an older Windows operating system

  What is OEM software? :
  http://support.Microsoft.com/GP/oemsupport_1/en-GB

  Licensing FAQ:
  http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

• Reactivate Windows 7 after replacing the motherboard

  I had to replace the motherboard. I have a 3-license Windows 7, installed copy on 3 machines (including this one). Windows tells me I have to reactivate, but the system of automatic phone won't let me because he thinks he's already on 3 machines. I can't find a way to learn how to talk to a person to explain. There was a previous answer saying to call the activation number but not to choose all the guests, but who never goes to a live person; the fair guests get an angry sounding, and finally he told to go away and come back when you're ready to do it properly.

  How can I get a real person to explain this?

  I would not however go this activation of the phone. You need to contact:

  Contact Microsoft Customer Service

  Microsoft Customer Service agents are available to answer your General about Microsoft products and services, licensing and other issues.
  See all customer service phone numbers around the world.

  1-800-Microsoft (642-7676)

  Monday to Friday

  05:00-21:00 (Pacific time)

  End of week

  06:00-15:00 (Pacific time)

  TTY: 1-800-892-5234

  Contact Microsoft Technical Support

  For product support, please select your product in our directory to contact a Microsoft support professional bye-mail, chat, or phonetechnician.

  You should be able to talk to a real person. You can have automated things to go well, but it helped me in the past. Hope this helps

• How to re-enable Windows 7 after replacing the motherboard.

  I managed to replace the motherboard in an Acer Aspire v3 and all is well (or almost).

  Only problem is that Windows 7 requires now that I'm using an illegal copy of Windows.

  I know that the reason is that the version of Windows OEM is selected with the original motherboard.

  I talked to both supports of Microsoft and Acer support several times but neither can or reactivates my windows. Is it really to do I have to pay for a new product key as a consequence of a repair?

  Hello

  That said, that the next question is if I can solve the problem by buying a new product key?

  Yes, look at this response from Microsoft.

• Impossible to reinstall Vista after replacing the motherboard

  I have replace my mobo last week.  I still have the same hard disk, cpu and RAM.  After starting my computer to the top, she would not accept vista for some reason any (I don't remember why) he did without BSOD for half a second, and then restart.  I find out one of my RAM sticks, lock was not engaged.  I fixed that, but it did not work.  I tried the system repair and recovery system, but they do not work.  I tried to reinstall vista with my recovery disks.  I reformatted the hard drive and complete the installation.  When the computer reboots, it said I had a system configuration error and I had to contact my computer manufacturer.  Of course HP could not help me because I have replaced the motherboard. I'm able to run my conputer because I installed ubuntu later. Everything works. My question is, when I have windows 7, I have to but the commercial version or do the upgrade?

  You will need a full retail version of Windows 7 or you could just buy a license for Windows 7 system builder OEM.

  -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

  -OEM Licenses are tied to the computer first you install and activate it on

  -OEM versions allow all the hardware upgrades except for an upgrade to a different model motherboard- that's why you could not reinstall Windows Vista on the new motherboard, because his attached to the motherboard that initially provided with HP and Vista recovery disk system are supposed to work only with him.

  -OEM versions does not move directly from an older Windows operating system

  Price OEM new eggs:
  Windows 7 Home Premium 32-bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116752
  Windows 7 Home Premium 64-bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116754
  Windows 7 Professional 32 bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116756
  Windows 7 Professional 64-bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116758
  Windows 7 Ultimate 32-bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116760
  Windows 7 Ultimate 64-bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116762

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• Want to 800-060: reactivation after replacing the motherboard

  I bought a HP Envy 800-060 with Windows 8 pre - install Amazon in July of 2013. It was an incredible computer since that time, and when the free update of Windows 8 for Windows 10, I did immediately released. Recently, however, the motherboard has failed on the computer. It would not stay same POSITION, and after much troubleshooting, I finally decided to replace the motherboard. Now that the computer is running again, I guess that the motherboard change was sufficient for the operating system to think that it is no longer enabled. I was never provided with a key of Activation of OS (Win8 has been pre-installed), and Microsoft has suggested that I contact HP to find the original key. I've looked everywhere on the chassis and inside the tower for a valid Windows activation key, nothing helps. I tried to find a phone number to call for support, but my product is outside the guarantee. I don't need advice or troubleshooting tips (so I don't pay the $59.99), all I need is my activation key valid Windows based on my serial number of the product. Anyone know the best way to achieve HP with this problem and have it is resolved?

  Thanks in advance!

  JC

  jcontino889

  The unfortunate, is that your original product key has been incorporated in the firmware original by HP motherboard UEFI when the PC was built.  There is no way to recover this key now.

  HP retains no record of keys to individualized product corresponding to individual computers, so they won't be able to provide you with the original key - and they are under no obligation to provide you with a SECOND key, that you didn't do the replacement of HP hardware.

  With the product now being out of warranty, it's really call HP or not you upload support - and the experience I have had with older equipment-, they do that, there's just no way around IDs.

  HP customer support is really the only way you have to get support.  If they don't help you for free, because your PC is out of warranty, there is nothing we can do about it on this forum.