Windows 7 home started an update on 5/10 which were 19 updates. 10 hours later it is still updating.

* Original title: last update of Windows 7

Windows 7 home started an update on 5/10 which were 19 updates.  10 hours later it is still updating. It seems that it is locked on the number 16.  How to exit the update?  What should I do after that?  I understand the update KB3004394 could stop other updates of the installation.  What is the problem?

Hi James,

Thanks for posting your query on the Microsoft Community.

As described in question, it seems that you can not install updates and it get stuck at 16 of 19, this problem may occur if one or more of the following conditions are met:

  1. The Windows Update database is damaged.
  2. Antivirus software is configured to scan the folder % Windir%\SoftwareDistribution.
  3. Service (BITS) Background Intelligent Transfer Service does not receive a content link header.
  4. A required system file is incorrectly registered.

If it helps, try the methods and check them off below.

Method 1

If I'm wrong, you tried not Troubleshooting Windows Update below to solve your problem and if this isn't the same link, then try to run the troubleshooter.

Open the Windows Update troubleshooting tool

http://Windows.Microsoft.com/en-in/Windows7/open-the-Windows-Update-Troubleshooter

Method 2

Step 1

If the problem persists I suggest to reset the Windows Update components and for this, try to run the fixit described in the following article. If you already tried the fixit even before that I ask of you rerun the fixit.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

Step 2

Try to follow the steps in the Microsoft Article and check if it helps.

Problems with installing updates

http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-7

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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