Windows 7 included drivers for my printer hp deskjet 6840, but they are no longer there. I have been unable to rind a solution, same arter an hour with the help of ms tech. Any ideas?
After a long distance move, I created my computer exactly as it had been. My deskjet 6840 no longer works. A ms service technician took a drivers installed to another computer and now it prints when telegraphed, but not wireless. Download HP site said no downloadable drivers, and Microsoft does not support any help. I would just use another printer, but I have a few hundred dollars for a value of ink cartridges for it and am not prepared to throw. Anyone have any ideas?
Hi Edwelsh,
Thank you to contact the community Microsoft and we will be happy to help you with your concern.
According to the description, it looks like you are facing a problem with the HP Deskjet 6840 printer; It would be awesome if you could answers to these questions in order to help you further.
Do you receive an error message or error code during installation and access to the printer?
I suggest you mention the steps in the following Microsoft article and check if it helps.
Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows
Connect to Bluetooth and other wireless or network devices: http://windows.microsoft.com/en-US/windows7/Connect-to-Bluetooth-and-other-wireless-or-network-devices
Download the drivers and software for HP Deskjet 6840 printer: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=385459&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=385457
We would be more than happy to help you if the steps above did not solve the problem.
Tags: Windows
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