Q10 blackBerry BlackBerry Messenger problems.

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• Q10 blackBerry ringtone problem

  Hi, I have a problem with my BB Q10. When someone calls me and the phone is locked, not sound, simply create a beep and then just shows me who is calling me. And if is not locked (if I'm working on it, or send SMS playind or anything else on this subject) is normal ringer. Please help me, all notifications is turned on, the sound is on... Its irritating because I missed so many calls when I'm on my phone...

  If you do a reboot of your machine and then test an incoming call while the device is locked, it works correctly?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BlackBerry Smartphones blackberry messenger problems

  I've updated to the new blackberry e-mail and I can't see anyones profile photos and I deleted and re installed to see if that makes a difference and still nothing... is there a solution to this? or at least to return the old version? Thank you

  Check the thread below-

  http://supportforums.BlackBerry.com/T5/BlackBerry-torch-9800-Smartphone/problem-updating-avatar/m-p/...

• Q10 blackBerry battery problems

  Hi, I have read several posts on Q10 battery issues, I did my Q10 yesterday and like him that I noticed that after charging the battery it randomly discharges itself at 0% - 10% smetimes the phone turns off by itself, sometimes it stays on, I did some of the tips I've seen on other forums such as for example the removal of android apps like ebay and DURATION airplance mode for 10 minutes , the problem always seems to be there... it's very irritating and I saw swipched of shit Iphone I expeted better... Please HELP!

  Geordie444 wrote:

  BUMP! Of course, I'm not worth a response

  Of course you are! I replied there is a little more than 24 hours, do scroll up!

  Then you said that you had a new battery to come... he had no answer to WHAT you had this new battery some time.

  I see you started using the "out of the box" battery 75% or more.

  So now, battery full, 100%.

  See how it goes. And after return in 3-4 days AFTER you have had time for the load/running the battery to normalize. A few hours or half a day will not tell you anything.

• Q10 blackBerry SMS problem

  After upgrading my oS to 10.3.2.440, I couldn't send or receive text messages. Phone and e-mail work fine. Any suggestions? I can't find anything online.

  Thank you.

  Thank you. Ok...

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'recording' message

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

  If this isn't the case, then you should probably perform a reload of the OS:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Failure help, you should probably try a more energetic reload, or even an update (this method, unlike the prior agreement, is not controlled by your carrier as to what OS version offered you):

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Simulator SDK BlackBerry Messenger problems

  Try to get the operational BBM simulators SDK. SDM seems to run ok but when I run sim1.bat or sim2.bat I get an error 507 on the Simulator and it closes. I went through the instructions many times but couldn't find where I went wrong, any suggestions?

  Thank you.

  I just missed a step, I forgot to go here http://us.blackberry.com/developers/blackberrymessenger/ and download a BBM Simulator enabled.

• BlackBerry Smartphones BlackBerry Messenger problem

  Hello

  Since the last update for BBM version 6.0 my bbm is not displayed on my home screen or in any folder. Whats up with that and what you solution for this?

  Welcome them

  SnowFox says:
  Show all is on and tried to delete it but did not help

  You then go to step 2 of my suggestion.

• Q10 Blackberry ID blackBerry problem

  Dear Sirs,

  I have a problem with the Blackberry ID, somehow, I lost my password ID BB when I fight my Q10, never had any problems with it so I never had to look for him, I had some problems with my cell phone like turning off by itself every now and then these days and I took it to the provider (Vodafone). Do beckup on my laptop on blackberry link before and went to their maintenance workshop, they have erased all information from my device and Redid the software, obviously when I tried to restore from my laptop it asked me my BB ID which I didn't and Valerie could help me Vodafone went into the site ID blacberry and filled the form to reset my BB ID, I knew that the email address so that what was missing was the password, chose to forgotten password and the site told me that a password was sent to my email address BUT since yesterday nothing HAPPENED! I've been everywhere calls for help but help comes from knowhere, I really need this ID as my laptop is missing a few contacts of 1500, not allowed to e-mail accounts, no whattsapp, nothing... Please help me

  Check your spam mailbox folders and web mailbox.

  You also could whitelist the following address in your e-mail settings to make sure it is getting through:

  [email protected]

• Problem blackBerry Smartphones can not send to Blackberry Messenger

  Dear Customer Service - RIM Blackberry Enterprise in Canada,

  Hello!
  I'm Dessy Cinthya. I live in Indonesia.
  All lots of respect and sorry for the inconvenience. I need your time, there is a little thing that I want to put questions.
  Today, October 3, 2012, there is a problem that has happened. Since 12:00 this afternoon, I can't send Blackberry Messenger to anyone.
  I already called my SIM card provider.
  And went really wrong.
  Hmm... Maybe you can give me an explanation for this?
  I am so thankful if you explain to me on what is happening at the time of connection associated with Blackberry Messenger.

  

  And there is still a question about Blackberry product:
  Why the OS Version for Blackberry Bold 9780 stop releasing new Version?
  But other Blackberry still produced new Version.

  Thank you very much and I wait for a response.
  Thank you for your kind attention.

  Nice day!
  See you soon

  Best regards,

  Dessy Cinthya

  Hello Dessy Cinthya

  Welcome to the community

  I understand how you feel as I am also the Asia-Pacific. RIM is aware of the issue BBM we are experiencing and now works in it to solve the problem as soon as possible.

  Ron

• Update blackBerry Smartphones BB Messenger problem

  Hello

  I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

  When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

  Can anyone help?

  J

  XX

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Now try opening BBMessenger again.

• HELP BlackBerry Messenger platform problem-"Access Violation" when registering

  Hi all

  I am trying to create the object of class BBMPlatformApplication as follows

  and try to save it:

  private class BBMAppPlugin extends BBMPlatformApplication{
          public BBMAppPlugin(){
              super("5FBAD902-0E8C-81AC-E6FF-62D17AFD9BE6");
          }
      }
  

  I create an object of this class and simply try to regisiter using:

  BBMAppPlugin bbmPlugin = new BBMAppPlugin();

  platformContext = BBMPlatformManager.register (bbmPlugin);

  But the meothod of registry, the 9800 Simulator, to 6.0.0 platform, just hangs and gives an error dialog box:

  Internal error - Simulator BlackBerry 9800
  ------------------------------------------
  "Access violation writing to 0x2A5CFD9C.

  After that I also dismiss the dialog box, the Simulator disappears from the display.

  What is going on?

  What is happening with all the codes of the sample as well as BBMSdkDemo of the RIM.

  Someone HELPPPPPPP!

  I call the method register inside another object as follows:

  As soon as the executable is called the error appears:

  /**
  * Constructor.
  */
  BBMHelper(){
  BBMAppPlugin bbmPlugin = new BBMAppPlugin();
      // register the bbmPlugin
      UiApplication.getUiApplication().invokeLater(new Runnable(){
          public void run(){
              try {
                  platformContext = BBMPlatformManager.register(bbmPlugin);
              }
              catch (ControlledAccessException e) {
                  // The BBM platform has been disabled
              }
              if (platformContext != null) {
                  platformContextListener = new TheBBMPlatformContextListener();
                  platformContext.setListener(platformContextListener);
                  screenBBMInvite = new BBMInviteScreen(platformContext);
              }
          }
      });
  }
  

  It's the debug output that I get before the Simulator crashes:

  [0,0] 11/02 19:55:05.257 BBM FutureTask run: net.rim.device.apps.internal.qm.bbm.filetransfer.BBMFileT [0.0] ransferManager@bd3f718c
  [0,0] start FileIO:fileinfo 8
  [0,0] FileIO:info by full name 8
  [0,0] start FileIO:fileinfo 9
  [0,0] FileIO:info by full name 9
  [0,0] FileIO:fileinfo start a
  [0,0] FileIO:info by name full one
  [0,0] b FileIO:fileinfo beginning
  [0,0] FileIO:info by full name b
  [0,0] FileIO:fileinfo start c
  [0,0] FileIO:info by full name c
  [0,0] FileIO:fileinfo beginning d
  [0,0] FileIO:info by full name d
  [0,0] FileIO:fileinfo e beginning
  [0,0] FileIO:info by e full name
  [0,0] f early FileIO:fileinfo
  [0,0] FileIO:info by f full name
  [0,0] FileIO:fileinfo start 10
  [0,0] FileIO:info by full name 10
  [0,0] start FileIO:fileinfo 11
  [0,0] FileIO:info by full name 11
  [0,0] FileIO:fileinfo beginning 12
  [0,0] FileIO:info by full name 12
  [0,0] 11/02 19:55:09.875 BBM FutureTask finish: net.rim.device.apps.internal.qm.bbm.filetransfer.BBMFileT [0.0] ransferManager@bd3f718c
  [0,0] from the tasks planned: Wed Nov 02 19:55:12 America/New_York 2011
  [0,0] beginning 13 FileIO:fileinfo
  [0,0] FileIO:info by 13 full name
  [0,0] start FileIO:fileinfo 14
  [0,0] FileIO:info by full name 14
  [0,0] FileIO:fileinfo start 15
  [0,0] FileIO:info by full name 15
  [0,0] beginning 16 FileIO:fileinfo
  [0,0] FileIO:info by full name 16
  [0,0] FileIO:fileinfo start 17
  [0,0] FileIO:info by full name 17
  [0,0] completing tasks planned: Wed Nov 02 19:55:12 America/New_York 2011
  [0,0] type of bridge: 7 PID: 4028 uninit

  It turns out that there is an IllegalArgumentException in another part of my code.

  But this code was not serious.

  And also I needed to upgrade from version 5.0 to 6.0 blackberry Messenger blackberry app world.

• Awakening Q10 Q10 blackBerry problem

  I recently spent Baclberry "BOLD" to Q10, and I have quite a strange thing. Handset screen becomes sleep after 30 seconds, and when I try to access the device again, I have to push the power button on the top to wake up the unit and I need to lock the screen so I have to drag up to unlock the device. An alternative workaround is by pressing one of the following keys for the United Nations; lock screen (w, r, e, s, d, f, v).

  Is this a bug or a feature custom made? Why it wouldn't take me to unlock the screen by dragging a time? yesterday I was chatting on BBM and every time (when the unit has been idle for 30 seconds or more) I had to press the power button, and then drag until you get to the application and it drove me crazy. I do not want to increase the screen timeout interval, it would consume more battery unnecessarily.

  Q10 BlackBerry device

  OS version: 10.2.1.2141

  Slide down from the top of your home screen and follow the settings > display and select Swipe for Wake > WE.

  Let us know if that helps you.

• BlackBerry 8330 Curve Blackberry Smartphones - problem Messenger

  I've been using messenger contacts with a friend who has a blackberry, and all of a sudden I can't see his messages.  I know that it sends because I get this info in the main message list, but I don't see it when I go to the section of blackberry messenger.  I did all the troubleshooting and certainly did not block sound.  Help!

  You are welcome... Please mark the thread solved?

• BlackBerry Q5 problem share photos through BBM Q5 surveys

  Hello

  I bought the BlackBerry Q5 2 weeks. So far, it works well for all applications. But, three days behind the weird things suddenly came when I shared some pictures to one of my BBMessenger contact (say A). Whenever I have send a photo... it does not appear in our chat window. Therefore, I keep on back in place again and again. Of course... the peak arrived at another contact (say B) with no warning. And then my contact call B to the... to complain because she had no intention of receipt as photos.

  I try the next day after having restarted the device. Unfortunately is this weird distribution still. What went wrong on my BlackBerry Q5? This unusual atitude happened to my a contact. Other contacts has no problem in sharing files, quite normal.

  I did no changes on the installer.

  Best regards, Albert W.

  Hey mbakjen,

  Welcome to BlackBerry Support Community Forums.

  I suggest delete and re-add the BlackBerry Messenger contact and then to share a photo with Contact and I would like to know the results.

  I can't wait to hear back on your part.

  Thank you.

• BBM for the bold 9900 blackberry Messenger

  I completely deleted my bbm in my camera and then when I go to the world of blackberry to install it, after a while completing the 7 MB download it says "installed", but I'm not in the menu of my camera, even in the blackberry set up which will be I get back my bbm again normally and I go to see him again in the menu and in the blackberry set up. TNX

  The steps outlined in the knowledge following BlackBerry Base Article usually solve the problem, you declare: KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

  Let me know how it goes!