Windows 7 license key is replaced regularly?
I have just started getting the dreaded "this copy of windows is not genuine."
It's on a Lenovo H430 bought from newegg 16 January 2013. Running windows 7 Home premium 64-bit.
So I start-> computer-> right click on-> properties, re-enter the product key on the sticker on the business license. Windows is happy again, updated a bunch of stuff.
1 day later, this same caution is back. Enter the key again today, Windows is happy again. Rinse, repeat, same result
Here's the weird thing: if I run the diagnosis (added below output) it shows
Windows product key: *-* - JKHXW - D9W83-FJQKD
But the key that is located on the sticker (which I'm now re-entered several times) looks like this: * _ * _ QHHVG-QJ3H3-9WGDX same not close those who watch after a failure diagnostics. What is going on? Something is regularly crush the key with a fake?
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - JKHXW - D9W83-FJQKD
Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
Windows product ID: 00359-OEM-8992687-00249
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C3DB48D0-7558-4A8B-82BF-A9A0A549342B} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: Yes
Version: 1.9.9.1
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 1.7.105.14
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: Microsoft
OGA data-->
Office status: 100 authentic
Microsoft Office Professional Plus 2007-100 authentic
OGA Version: Registered, 1.7.111.0
Signed by: n/a, hr = 0x80004005
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\windows\system32\sppwinob.dll[Hr = 0 x 80092003]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-242-876303-02-1033-7601.0000-1902013
Installation ID: 000755742784937771443333312194015252506490039184172853
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - JKHXW - D9W83-FJQKD
Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
Windows product ID: 00359-OEM-8992687-00249
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C3DB48D0-7558-4A8B-82BF-A9A0A549342B} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: Yes
Version: 1.9.9.1
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 1.7.105.14
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: Microsoft
OGA data-->
Office status: 100 authentic
Microsoft Office Professional Plus 2007-100 authentic
OGA Version: Registered, 1.7.111.0
Signed by: n/a, hr = 0x80004005
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\windows\system32\sppwinob.dll[Hr = 0 x 80092003]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-242-876303-02-1033-7601.0000-1902013
Installation ID: 000755742784937771443333312194015252506490039184172853
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 9WGDX
License status: licensed
Remaining Windows rearm count: 2
Trust time: 08/11/2013-19:18:06
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000080
Event timestamp: 8:8:2013 12:40
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppwinob.dll
--> HWID data
Current Hash HWID: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAln0ApT6nAlUeZ jxDn2cOha2LnM plus
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO TC-03
FACP LENOVO TC-03
HPET LENOVO TC-03
MCFG LENOVO TC-03
SLIC LENOVO TC-03
SSDT LENOVO TC-03
SSDT LENOVO TC-03
SSDT LENOVO TC-03
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 9WGDX
License status: licensed
Remaining Windows rearm count: 2
Trust time: 08/11/2013-19:18:06
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000080
Event timestamp: 8:8:2013 12:40
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppwinob.dll
--> HWID data
Current Hash HWID: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAln0ApT6nAlUeZ jxDn2cOha2LnM plus
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO TC-03
FACP LENOVO TC-03
HPET LENOVO TC-03
MCFG LENOVO TC-03
SLIC LENOVO TC-03
SSDT LENOVO TC-03
SSDT LENOVO TC-03
SSDT LENOVO TC-03
Hello
Help with activation process to contact Microsoft Product activation center by phone.
How to contact a Microsoft Product Activation Center by phone
http://support.Microsoft.com/kb/950929
You can also contact the manufacturer if the operating system came pre-installed.
http://support.lenovo.com/en_IN/feedback/contactsupport.page?
Please let us know if you need help on any questions about Windows.
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