Windows 7 Media Player not working not not after update
I recently installed updates on my PC. I am currently running microsoft 7. Now my Media Player will not work. Nor I can play YouTube videos on the web. Videos on the web come in white & if I try to open windows media player I get the following error:
Setup_wm.exe - Application error
The application was unable to start correctly (0xc0000005). Click OK to close the application.
Please help me solve this problem. It worked fine before the update.
Thank you.
Hi Kallaher'sFamily,.
· You use Internet Explorer? If so, what version of IE are you using?
· The updates have been installed?
Follow these methods.
Method 1: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
Note: After the boot minimum troubleshooting steps, follow step 7 in the link to return the computer to a Normal startupmode.
Method 2: Uninstall and reinstall Windows Media Player from Windows features turn on or off. Follow these steps:
(a) click Start, type the turn Windows features on or off in the start search box and press ENTER.
(b) uncheck the features of media.
(c) restart the computer and follow the same steps to reinstall windows media player.
http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off
For reference:
The video problems with Internet Explorer
http://support.Microsoft.com/kb/2532294 (if you use Internet Explorer)
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