Windows 7 user unable to view comments. Mac and other Win 7 users.
I can't always see comments on some shared PDFs. occasionally I can, but the largest of the time, PDF files come with zero comments. Mac users and other Win7 users are able to view all the same shared PDF reviews.
I tried to uninstall and reinstall Acrobat, removal of preferences, by disabling the firewall and tried of connecting from different hotspots wifi, but I still don't see the comments.
What else can I try?
Software:
Acrobat 11.0.10
Windows 7 Home Premium, Service Pack 1, all updates applied.
Comments stored on a webDAV Server
Material:
Samsung laptop 17 "core i7
8 GB ram
64-bit operating system
Hi Amy,
Please kill the (Adobe Collab Sync.exe) process from the Task Manager and then try to open the file and search them for comments see if comments are visible.
Thank you
Vikrantt Singh
Tags: Acrobat
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